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For Companies At a Glance
- Tasks: Ensure reliable cloud infrastructure and support day-to-day operations.
- Company: Join Plentific, a leader in the proptech revolution transforming property management.
- Benefits: Competitive pay, 25 days holiday, flexible work options, and private healthcare.
- Why this job: Shape the future of property management with cutting-edge technology and a dynamic team.
- Qualifications: Experience in infrastructure operations and strong troubleshooting skills required.
- Other info: Enjoy a vibrant workplace culture with social events and career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Us
At Plentific, we’re redefining property management in real time. Our mission is to lead real estate through the transformative journey into “The World of Now,” enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting‑edge technology and data‑driven insights to streamline operations for landlords, letting agents, and property managers—enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real‑time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world‑class group of investors, Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we’re continually expanding our reach and impact.
The Role
Plentific is looking for a Platform Operations Engineer to ensure the reliability, availability and day‑to‑day operation of its cloud infrastructure and deployment platforms. This role is run and reliability‑focused, owning break‑fix, incident response and operational support while working closely with the DevOps Platform team to continuously reduce failure rates and recovery times.
Responsibilities
- Own day‑to‑day operational support of production and non‑production environments across Portal/ESB and SaaS platforms
- Act as a primary responder for infrastructure‑related incidents, participating in P1/P2 escalations and coordinated incident response
- Perform break‑fix activities including deployment failures, infrastructure outages, configuration errors and data recovery from backups
- Maintain and execute operational runbooks and incident playbooks
- Support existing automation tooling (e.g. Ansible playbooks, deployment pipelines), escalating design improvements to the DevOps Platform team where required
- Monitor system health using existing observability tools, responding to alerts and identifying recurring failure patterns
- Work with engineering teams to diagnose infrastructure versus application‑level issues and route appropriately
- Support security and compliance operational tasks, including access reviews, asset inventories and incident response support
- Contribute to post‑incident reviews and continuous improvement initiatives
Experience And Qualifications
- Commercial experience in an infrastructure operations, DevOps, SRE or platform support role
- Hands‑on experience operating AWS‑based environments
- Strong troubleshooting skills across Linux systems, networking, DNS and cloud services
- Experience participating in incident response and on‑call rotations
- Familiarity with deployment tooling and configuration management systems
- Ability to work calmly and methodically during high‑severity incidents
- Clear communication skills and a collaborative approach to problem solving
Benefits
As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here’s what we offer:
- A competitive compensation package
- 25 days annual holiday + 1 additional day for every year served up to 5 years
- Flexible working environment including the option to work abroad
- Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP
- Enhanced parental leave
- Life insurance (4x salary)
- Employee assistance program
- Company volunteering day and charity salary sacrifice scheme
- Learning management system powered by Udemy
- Referral bonus and charity donation if someone you introduce joins the company
- Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs
- Pension scheme
- Work abroad scheme
- Company‑sponsored lunches, dinners and social gatherings
- Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Platform Operations Engineer employer: Plentific
Contact Detail:
Plentific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Operations Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with Plentific employees on LinkedIn. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or GitHub showcasing your projects, make sure to share it during interviews. It’s a great way to demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common technical interview questions related to AWS, Linux systems, and incident response. Practising with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team at Plentific.
We think you need these skills to ace Platform Operations Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Platform Operations Engineer role. Highlight your experience with AWS, incident response, and any relevant tools you've used. We want to see how your skills align with our mission at Plentific!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our innovative platform. Keep it concise but impactful—show us your personality!
Show Off Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and work collaboratively to solve problems, especially during high-severity incidents.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our dynamic team at Plentific!
How to prepare for a job interview at Plentific
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, especially AWS and Linux systems. Brush up on your troubleshooting skills and be ready to discuss specific incidents where you’ve resolved issues in these areas.
✨Showcase Your Incident Response Experience
Prepare examples of your experience with incident response and on-call rotations. Be ready to explain how you handled high-severity incidents calmly and methodically, as this will demonstrate your ability to thrive under pressure.
✨Familiarise Yourself with Automation Tools
Since the role involves supporting automation tooling like Ansible, it’s a good idea to have some hands-on experience or at least a solid understanding of these tools. Discuss any relevant projects where you’ve implemented or improved automation processes.
✨Communicate Clearly and Collaboratively
During the interview, focus on your communication skills. Be prepared to discuss how you collaborate with engineering teams to diagnose issues. Clear communication is key in this role, so practice articulating your thoughts and problem-solving approaches.
