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- Tasks: Enhance client engagements and manage the customer lifecycle from onboarding to renewal.
- Company: Leading real estate tech firm based in London with a focus on innovation.
- Benefits: Competitive salary and flexible working environment.
- Why this job: Make a real impact by driving customer success and operational excellence.
- Qualifications: Strong communication skills and experience in stakeholder management.
- Other info: Join a dynamic team and grow your career in a thriving industry.
The predicted salary is between 36000 - 60000 £ per year.
A leading real estate technology firm based in London is seeking a Customer Success Manager to enhance day-to-day client engagements and ensure a seamless operational experience.
The ideal candidate will manage the entire customer lifecycle, from onboarding through to renewal, while using data insights to drive success and implement improvements.
Strong communication skills, operational discipline, and stakeholder management are essential.
This role offers a competitive salary and a flexible working environment.
PropTech Customer Success Manager — Onboarding & Growth in London employer: Plentific
Contact Detail:
Plentific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PropTech Customer Success Manager — Onboarding & Growth in London
✨Tip Number 1
Network like a pro! Reach out to people in the PropTech space on LinkedIn or at industry events. We can’t stress enough how valuable personal connections can be in landing that Customer Success Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in customer onboarding and growth. We want to see how you’ve used data insights to drive success in previous roles.
✨Tip Number 3
Practice makes perfect! Get ready for those interviews by rehearsing common questions related to client engagement and operational excellence. We’re here to help you refine your answers and boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re always on the lookout for passionate candidates who can enhance our client experiences.
We think you need these skills to ace PropTech Customer Success Manager — Onboarding & Growth in London
Some tips for your application 🫡
Show Your Passion for PropTech: When writing your application, let us see your enthusiasm for the PropTech industry. Share any relevant experiences or projects that highlight your interest and understanding of real estate technology.
Highlight Your Customer Success Skills: Make sure to emphasise your experience in customer success and onboarding. We want to know how you've managed client relationships and driven growth in previous roles, so be specific about your achievements!
Be Data-Driven: Since this role involves using data insights, don’t forget to mention any experience you have with data analysis. Show us how you've used data to improve customer experiences or operational processes in the past.
Tailor Your Application: Take the time to customise your application for this role. Use the job description as a guide and align your skills and experiences with what we’re looking for. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Plentific
✨Know Your Customer Lifecycle
Familiarise yourself with the entire customer lifecycle, especially in the context of PropTech. Be ready to discuss how you would manage onboarding and renewal processes, and think about specific strategies you've used in the past to enhance client engagement.
✨Data-Driven Insights
Prepare examples of how you've used data insights to drive customer success in previous roles. Think about metrics you've tracked and how you've implemented improvements based on those insights. This will show your analytical skills and operational discipline.
✨Communication is Key
Brush up on your communication skills! Be prepared to demonstrate how you effectively engage with clients and stakeholders. Consider role-playing scenarios where you might need to resolve a client issue or present a new feature to a customer.
✨Show Your Flexibility
Since this role offers a flexible working environment, be ready to discuss how you adapt to different working styles and environments. Share examples of how you've successfully managed remote or hybrid teams, and how you maintain strong relationships regardless of location.
