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- Tasks: Keep our tech running smoothly and support a global team with innovative solutions.
- Company: Join Plentific, a leader in proptech revolutionising property management.
- Benefits: Enjoy flexible working, competitive pay, and great health perks.
- Why this job: Be part of a dynamic team transforming the property industry with cutting-edge technology.
- Qualifications: 3+ years in IT support, strong communication skills, and a customer-focused attitude.
- Other info: Work in a vibrant environment with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At Plentific, we’re redefining property management in real time. Our mission is to lead real estate through the transformative journey into “The World of Now,” enabling us to empower property professionals through our innovative, cloud‑based platform. We harness cutting‑edge technology and data‑driven insights to streamline operations for landlords, letting agents, and property managers—enabling them to optimize maintenance, manage repairs, and make informed decisions instantly.
Our platform is designed to create seamless, real‑time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world‑class group of investors, Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we’re continually expanding our reach and impact. We’re looking for forward‑thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation.
Plentific is looking for an IT System Administrator who will help keep the company running. In this role you will play an important part in helping to keep our employees from around the world productive, solving a range of problems across a broad technical ecosystem. You will help Plentific operations evolve at scale and with business needs, provide front‑line user support for internal tools and technologies, and contribute to initiatives such as continuously improving our offerings and adapting with business needs—updating tools, documenting processes, and supporting staff.
Responsibilities
- Ownership of all tools and services, including vendors under the team's control; keep hardware and software inventory up to date.
- Respond to inquiries and assist in troubleshooting and resolving issues.
- Support internal AI workflows and integrations.
- Support use of business operational systems including Apple, Google Suite, Slack, Zoom, Okta, Jira, Confluence (Atlassian).
- Manage Mac, Windows and Linux endpoints through MDM solutions globally.
- Proactively identify and address technical issues across the company.
- Own the IT onboarding and training curriculum.
- Design, update, and maintain IT documentation.
- Build and maintain system architecture diagrams.
- May be required to work in a rota, which may include non‑standard work hours.
Requirements
- 3+ years of experience in a fast‑paced, cutting‑edge IT environment as an administrator or helpdesk agent.
- Experience with Google Workspace, Okta, MDM software, and Atlassian (Confluence and Jira Software).
- Ability to independently manage and prioritise workload.
- Empathetic and relational attitude with strong focus on customer service.
- Outstanding interpersonal and communication skills.
- Mastery in managing systems or helpdesk teams or equivalent.
- Experience deploying SAML and SCIM across diverse SaaS applications.
- Experience handling onsite AV systems.
- Deploying on‑prem technology to support is a plus.
- Experience building configuration profiles and policies.
- Experience deploying hundreds of macOS and iOS devices at scale.
- Extensive project management experience is a must.
Benefits
- A competitive compensation package.
- 25 days annual holiday.
- Flexible working environment including the option to work abroad.
- Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP.
- Enhanced parental leave.
- Life insurance (4Ă— salary).
- Employee assistance program.
- Company volunteering day and charity salary sacrifice scheme.
- Learning management system powered by Udemy.
- Referral bonus and charity donation if someone you introduce joins the company.
- Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs.
- Pension scheme.
- Work abroad scheme.
- Company‑sponsored lunches, dinners and social gatherings.
- Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other
Industries: IT Services and IT Consulting
IT Systems Administrator in London employer: Plentific
Contact Detail:
Plentific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Administrator in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with Plentific employees on LinkedIn. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of past projects, bring them along to interviews. Demonstrating your hands-on experience can really set you apart from the crowd.
✨Tip Number 3
Prepare for the tech talk! Brush up on the tools and technologies mentioned in the job description, like Google Workspace and Atlassian. Being able to discuss these confidently will show you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Plentific team.
We think you need these skills to ace IT Systems Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Systems Administrator role. Highlight relevant experience, especially with tools like Google Workspace and Atlassian. We want to see how your skills match our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for tech and how you can contribute to Plentific's mission. We love seeing candidates who are excited about redefining property management.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re looking for someone who can proactively identify and resolve problems, so let us know how you’ve done this before!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Plentific
✨Know Your Tech Inside Out
Make sure you’re well-versed in the tools and technologies mentioned in the job description, like Google Workspace, Okta, and Atlassian. Brush up on your knowledge of MDM solutions and be ready to discuss how you've used these in past roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in previous positions. Plentific values proactive problem solvers, so think of specific instances where you identified a problem and implemented a solution that improved efficiency or user experience.
✨Demonstrate Your Customer Service Mindset
Since this role involves front-line user support, be ready to discuss your approach to customer service. Share stories that highlight your empathetic attitude and how you’ve successfully resolved user inquiries or issues in the past.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that assess your ability to manage multiple tasks and prioritise effectively. Think about how you would handle situations involving urgent IT requests while maintaining a high level of service.