Account Manager (North American Market)

Overview

Location: Old Trafford, Manchester
Hours: 1pm – 10pm Monday – Thursday, 1pm – 6pm Friday (4.5 days per week)
Salary: £36,500 basic, £55,000 OTE

Our Account Managers are responsible for the day-to-day management of 400-500 accounts, made up of long-standing clients and new clients sent their way by our expert sales teams. Through seamless coordination with our creatives, they deliver top-quality productions whilst proactively consulting on their clients\’ ongoing marketing needs.

Responsibilities

• At every touch-point, demonstrate expert-level understanding of clients\’ needs, PHMG\’s product portfolio and the wider industry to offer clients exceptional creative, technical and commercial support
• Collaborate across a matrix of teams to deliver productions and audio projects to exemplary standards, exceeding client expectations with high levels of communication and project management
• Deliver industry-leading customer service to ensure ongoing satisfaction improves
• Maintain a constant pipeline of potential new business opportunities
• Identify commercial opportunities within your client base and foster long-term client relationships with a suitable contact model for each client
• Know your numbers, monitor data trends, and plan ahead to manage the health of your client base; you are proactive rather than reactive at month-end
• Seek guidance and support from peers and across your network; demonstrate commitment to personal development

What You\’ll Get In Return

• Competitive salary and rewards
• Career development and progression directly linked to your performance
• Free gym membership at PureGym
• All expenses paid company events in sought-after venues
• Birthday time off to celebrate
• On-site barber and beautician
• Exciting social scene and lively atmosphere
• Creative, spacious offices with breakout areas and bar
• Fundraising initiatives for our registered charity the PHMG Foundation
• Cycle to work scheme
• Smart pension scheme

About PHMG

At PHMG, our drive to innovate fuels everything we do: our culture, our work, and our mission. This commitment to doing things differently started in 1998 in the UK. We saw the need for a fresh approach to audio branding—one that harmonizes creativity, technology, and results. Today we serve over 37,000 clients across 50+ countries, helping businesses elevate their brand and customer experience through the power of sound.

Our client list includes global brands such as Coca-Cola, Samsung, Adidas, and Audi. We also support SMEs across virtually every sector with world-class audio branding solutions. With over 800 colleagues across six global offices, PHMG offers a vibrant workplace where you collaborate with some of the brightest minds in the industry.

Joining PHMG means becoming part of a company that values creativity, embraces diversity, and fosters professional growth. Sound good?

PHMG is an equal opportunity employer.

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