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- Tasks: Manage 400-500 accounts, ensuring top-notch service and innovative marketing solutions.
- Company: Join PHMG, the world's leading audio branding agency with 36,000 clients globally.
- Benefits: Enjoy a free gym membership, generous leave, and exciting company events.
- Why this job: Be part of a dynamic team that values creativity and personal development.
- Qualifications: Experience in B2B Account Management or Sales is essential; strong communication skills required.
- Other info: Work nights (4 nights a week) and enjoy perks like on-site services and charity volunteer days.
The predicted salary is between 32000 - 48000 £ per year.
Join to apply for the Account Manager (Australian Market) role at PLEASE HOLD (UK) LIMITED
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Join to apply for the Account Manager (Australian Market) role at PLEASE HOLD (UK) LIMITED
Compensation package: £40k basic with realistic first year earnings of £56k
Office location: Old Trafford, Manchester, M16 0PQ
Working hours: You will work 4 nights per week (9.30pm – 6.30am)
Reports to: Head of Client Engagement
Our Account Managers are responsible for the day-to-day management of 400-500 accounts, made up of long-standing clients and new clients sent their way by our expert sales teams. Through seamless coordination with our creatives, they deliver top-quality productions whilst proactively consulting on their clients\’ ongoing marketing needs.
They epitomise the concept of a \’people person\’ experts in relationship management, rapport building over the phone and developing long-term relationships with decision makers. Active listeners, they engage clients to understand their business plans and marketing needs and present innovative solutions. Ultimately, they strive to be a true extension of their client\’s business.
Strategic Objectives And Responsibilities
- At every touch-point, you\’ll demonstrate your expert-level understanding of your clients\’ needs, PHMG\’s product portfolio and the wider industry to offer clients exceptional creative, technical and commercial support
- Working collaboratively across a matrix of teams to deliver productions and audio projects to exemplary standards, exceeding client expectations with the highest level of communication and project management
- You deliver industry-leading customer service to ensure satisfaction continuously improves
- You have a constant pipeline of potential new business opportunities. You\’re never chasing at the last minute to hit target
- You\’re always looking to identify commercial opportunities within your client base and foster long-term client relationships through a contact model that works for each client
- You know your numbers and how you can improve key metrics. You spot trends in data and are always planning ahead. You\’re not surprised at the end of any month as you\’ve been monitoring the health of your client base constantly
- You seek out guidance and support from your peers and across your network your commitment to your personal development is obvious to everyone around you
Measures Of Success
- Extensive experience in a B2B Account Management, Business Development or Sales position
- Ability to spot opportunity to increase revenue within account base
- Highly organised with the ability to manage and prioritise a volume account base,
- Excellent communication skills, both written and verbal
What You\’ll Get In Return
- Free PureGym membership after 3-months served
- Cycle to work scheme
- 23 days annual leave plus bank holidays, increasing with length of service
- Additional half day off for birthday
- Enhanced maternity, paternity and adoption leave
- Two volunteer days per year for a charity of your choice
- Smart pension scheme
- Life insurance and critical illness cover
- All expenses paid company events in sought after venues
- Free fruit & breakfast
- Company sports teams
- Career development directly linked to your performance
- Fundraising initiatives for our registered charity the PHMG Foundation
- Dedicated Employee Assistance Programme
About PHMG
Established in 1998, PHMG has grown from a renowned Manchester-based business to the world\’s leading audio branding agency working with 36,000 clients in 54 countries across the globe. This expansive client list includes household names of the calibre of Samsung, Audi and Adidas, as well as SMEs in every sector of the global market. We give each of them a stellar production that combines creative copy, world-class voice artistry and an exclusive Brand-Sound-Track strengthening their business identity in the most memorable, emotive way.
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Seniority level
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Mid-Senior level
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Sales and Business Development
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Industries
Marketing Services
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Account Manager (Australian Market) employer: PLEASE HOLD (UK) LIMITED
Contact Detail:
PLEASE HOLD (UK) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Australian Market)
✨Tip Number 1
Familiarise yourself with the Australian market and its unique business culture. Understanding local trends, consumer behaviour, and industry standards will help you connect better with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the B2B sector, especially those who have experience in account management or sales within the Australian market. Attend relevant industry events or join online forums to build relationships that could lead to referrals or insights about the role.
✨Tip Number 3
Prepare to showcase your ability to manage multiple accounts effectively. Think of examples from your past experiences where you successfully prioritised tasks and exceeded client expectations, as this will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Research PHMG's product portfolio and recent projects. Being knowledgeable about their offerings and how they cater to clients will allow you to speak confidently about how you can contribute to their success and align with their goals.
We think you need these skills to ace Account Manager (Australian Market)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in B2B Account Management, Business Development, or Sales. Emphasise your ability to manage multiple accounts and your excellent communication skills, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the Australian market and how your skills align with the responsibilities outlined in the job description. Mention specific examples of how you've successfully built long-term client relationships and identified revenue opportunities.
Showcase Your People Skills: Since the role requires being a 'people person', include examples in your application that showcase your relationship management skills. Highlight instances where you’ve engaged clients effectively and provided innovative solutions to their needs.
Research PHMG: Familiarise yourself with PHMG's services and client base. Understanding their approach to audio branding and their position in the market will help you tailor your application and show genuine interest in the company.
How to prepare for a job interview at PLEASE HOLD (UK) LIMITED
✨Know Your Numbers
Familiarise yourself with key metrics related to account management and sales. Be prepared to discuss how you have previously monitored client health and identified opportunities for revenue growth.
✨Demonstrate Relationship Management Skills
Showcase your ability to build rapport and maintain long-term relationships with clients. Prepare examples of how you've successfully engaged clients and understood their business needs in past roles.
✨Highlight Your Organisational Skills
As the role involves managing a large volume of accounts, emphasise your organisational abilities. Discuss specific tools or methods you use to prioritise tasks and ensure timely delivery of projects.
✨Be Ready to Discuss Industry Trends
Stay updated on the latest trends in B2B marketing and account management. Be prepared to share insights on how these trends could impact the clients you'll be working with and how you can leverage them for their benefit.
