At a Glance
- Tasks: Drive the development of innovative customer offerings and enhance propositions for maximum impact.
- Company: Join Domestic & General, a trusted provider with a people-first culture and global reach.
- Benefits: Competitive salary, generous leave, health cash plan, and a supportive work environment.
- Other info: Enjoy tailored support and clear career progression opportunities.
- Why this job: Be part of transforming a century-old business into a tech-driven platform with real impact.
- Qualifications: Proven experience in proposition management and strong analytical skills.
12 month FTC to cover maternity leave. Hybrid from our Wimbledon office. Domestic & General is scaling fast across 14 countries, protecting the appliances that keep households running and reducing waste by extending the life of everyday devices. With an inclusive, people‑first culture recognised by Great Place to Work and the Inclusive Employers Standard, we’re now looking for a proven Propositions Manager to drive the development of new customer offerings.
What You’ll Do
- Proposition Design & Development
- Develop and enhance propositions that deliver customer value, commercial results and regulatory alignment.
- Lead the full lifecycle from concept to approval, launch and review.
- Support the roadmap and drive customer‑journey improvements.
- Insight‑Led Development
- Use market trends, competitor insight and customer data to identify opportunities.
- Leverage complaints and performance metrics to refine propositions.
- Keep propositions competitive and relevant.
- Go to Market & Distribution
- Support distribution across Retail, Contact Centre and Digital channels.
- Work with Sales, Client and Product teams to ensure clear positioning.
- Contribute to client engagement and new business.
- Cross‑Functional Delivery
- Partner with Operations and Product to deliver seamless customer and claims journeys.
- Collaborate with Underwriting, Finance, Legal, Compliance, MI and Creative to deliver compliant, high‑quality propositions.
- Facilitate workshops with internal teams and clients.
- Performance, Governance & Risk
- Track performance against KPIs including customer value, commercial outcomes and service levels.
- Ensure propositions meet regulatory requirements and stay within risk appetite.
- Identify risks, issues and opportunities, driving timely action.
- Support governance processes and approval forums.
What You’ll Bring
- Experience: Proven end‑to‑end proposition management experience, from concept to launch to optimisation. Track record of delivering growth and aligning stakeholders behind successful launches.
- Technical Skills: Strong commercial acumen with the ability to balance customer outcomes, growth and profitability. Customer‑obsessed, creative and curious—able to drive innovation and continuous improvement. Analytical mindset with the ability to interpret data and insight to inform decisions. High attention to detail and comfortable switching between strategic and hands‑on work.
- Communication & Collaboration: Excellent written and verbal communication. Strong influencing skills and stakeholder management. Thrives in fast‑moving, ambiguous environments.
- Project Management: Able to prioritise and manage multiple workstreams. Resilient, adaptable and a confident problem solver. Skilled at building relationships and leading cross‑functional teams.
We Offer
- Competitive salary and annual discretionary bonus.
- 25 days annual leave plus bank/public holidays, and an annual option to buy up to 5 additional days of annual leave.
- Life assurance – employer funded cover of 4x basic salary.
- Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs. Cover includes unlimited access to a 24/7 virtual GP service.
- Attractive company pension scheme.
- Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme.
- Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000.
- Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues.
- Free Domestic & General protection plan – one free plan each year with access to discounted rates up to 50% on additional plans.
Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes criminal record, credit and reference checks. At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey. For over 100 years, Domestic & General has been a trusted provider of aftercare for domestic appliances for over 16 million customers. You'll have tailored support and training throughout your time at Domestic & General, allowing clear career progression in the direction you choose. We're transforming a 100-year-old business into a tech-driven platform with a global reach. But to do that, we'll need a range of skills from all walks of life.
Propositions Manager employer: PLC D&G Group Limited
Domestic & General is an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee well-being and development. With a competitive salary, generous leave policies, and comprehensive health benefits, employees are supported both personally and professionally. The Wimbledon office fosters collaboration and innovation, providing opportunities for career growth in a rapidly expanding, tech-driven environment.
StudySmarter Expert Advice🤫
We think this is how you could land Propositions Manager
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!
We think you need these skills to ace Propositions Manager
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at PLC D&G Group Limited from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at PLC D&G Group Limited specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at PLC D&G Group Limited
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at PLC D&G Group Limited, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show PLC D&G Group Limited you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure PLC D&G Group Limited that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for PLC D&G Group Limited, so think on your feet and don't hesitate to showcase your creativity!
