At a Glance
- Tasks: Engage customers to register warranties and enhance their experience.
- Company: Join Domestic & General, a leader in customer service.
- Benefits: Earn £25,506 plus bonuses, enjoy remote work, and access health plans.
- Other info: Enjoy a supportive environment with opportunities for personal and professional development.
- Why this job: Kickstart your career with a role that values your growth and offers flexibility.
- Qualifications: Sales-driven, empathetic communicator with a willingness to learn.
The predicted salary is between 25506 - 32530 £ per year.
Kickstart your summer with a new career as a Customer Sales Advisor in the Registrations department at Domestic & General. Salary starts at £25,506 per year with average bonus earnings of £7,024 per annum. The role is permanent, full‑time (37.5 hours per week) and offers fully remote work for those outside of Nottingham and a hybrid schedule for local employees.
Responsibilities
- Engage customers who have purchased appliances to register their manufacturer warranty.
- Provide transparent product explanations and avoid misleading language.
- Identify opportunities to enhance customer protection and overall experience.
- Maintain resilience and adaptability in a high‑pressure, regulation‑driven environment.
Qualifications & Attributes
- Self‑driven, motivated by sales outcomes within FCA requirements.
- Empathetic, active listener with strong communication skills.
- Resilient and adaptable to rejection and regulatory changes.
- Curious, growth mindset with willingness to learn new products and compliance updates.
- Clear communicator avoiding jargon.
- Independent, able to work autonomously in a home‑based setting.
Shift Pattern & Schedule
Rotating 6‑week rota covering core opening hours 8am‑8pm (Monday‑Sunday). Two 15‑minute breaks and one hour lunch break.
Benefits
- Health Cash Plan
- Access to instant discounts and electric vehicle leasing.
- Salary finance loans, credit‑building tool, long‑service awards.
- Work‑life balance and hybrid role.
- Personal and professional development with internal mobility and leadership programmes.
EEO Statement
Domestic & General is an equal opportunities employer and treats all applications fairly, regardless of gender, colour, ethnicity, religion, disability, age, sexual orientation, gender reassignment or marital/family status. This role is only available to applicants based in mainland UK.
Customer Sales Advisor - Registrations in Nottingham employer: PLC D&G Group Limited
Domestic & General is an exceptional employer that prioritises employee well-being and growth, offering a competitive salary starting at £25,506 with the potential for significant bonuses. With a flexible work environment that includes fully remote options for those outside Nottingham and a hybrid model for local staff, we foster a supportive culture that encourages personal and professional development through various internal mobility and leadership programmes. Join us to be part of a dynamic team where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Advisor - Registrations in Nottingham
✨Tip Number 1
Get to know the company inside out! Research Domestic & General, their values, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly explain why you’re the perfect fit for the Customer Sales Advisor role. Highlight your sales experience and how you can engage customers effectively.
✨Tip Number 3
Be ready for role-play scenarios during interviews. They might ask you to demonstrate how you'd handle a customer call. Stay calm, listen actively, and show off your communication skills!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Customer Sales Advisor - Registrations in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Sales Advisor role. Highlight your sales experience and communication skills, as these are key for engaging with customers and providing clear product explanations.
Showcase Your Resilience:In your application, mention any experiences where you've had to adapt to challenges or handle rejection. This will demonstrate your resilience and ability to thrive in a high-pressure environment, which is crucial for this role.
Be Clear and Concise:Avoid jargon and keep your language straightforward. We want to see that you can communicate clearly, just like you would with customers. This will help us understand your fit for the role right away.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at PLC D&G Group Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Sales Advisor and what it entails. Familiarise yourself with the company’s products and services, especially how they relate to customer registrations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role requires strong communication skills, practice articulating your thoughts clearly and concisely. Use examples from your past experiences where you’ve successfully engaged with customers or resolved issues. Remember, avoiding jargon is key, so keep it simple and relatable.
✨Demonstrate Resilience
The job can be high-pressure, so be prepared to discuss how you handle rejection and adapt to changes. Share specific instances where you've bounced back from setbacks or adapted to new regulations. This will highlight your resilience and ability to thrive in a dynamic environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, company culture, or growth opportunities. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Plus, it gives you a chance to demonstrate your curiosity and growth mindset!
