Domestic & General in Nottingham is seeking a Complaints Team Leader to guide a team of Complaints Handlers, ensuring fair and timely resolution for customers with insurance or service-related complaints. The hybrid role sits within a fast-paced department; you will develop staff, manage performance, and work with FCA guidelines to deliver excellent customer outcomes.
You’ll rotate shifts between 8am and 6pm, Monday to Friday, and benefit from flexible working arrangements and ongoing leadership
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Complaints Team Lead - Insurance & FCA, Hybrid in Nottingham employer: PLC D&G Group Limited
Domestic & General is an exceptional employer that values its employees by offering a competitive salary, generous annual leave, and a comprehensive benefits package including health cash plans and a robust pension scheme. With a strong focus on employee growth, the company provides tailored training opportunities and clear career progression paths, all within a supportive and inclusive work culture that encourages innovation and collaboration. Located in the UK with flexible working arrangements, employees enjoy the unique advantage of contributing to a century-old legacy while being part of a transformative journey into a tech-driven future.
