Domestic & General is seeking a detail-oriented professional to oversee customer outcomes and compliance across partner channels. You will analyze journeys, perform mystery shopping, and help validate improvements in product launches while ensuring regulatory adherence.
You will contribute to continuous improvement, monitor quality standards, and support cross-functional teams with data-driven insights in a flexible UK location.
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Mystery Shopping & Customer Insight Analyst employer: PLC D&G Group Limited
Domestic & General is an exceptional employer that values its employees by offering a competitive salary, generous annual leave, and a comprehensive benefits package including health cash plans and a robust pension scheme. With a strong focus on employee growth, the company provides tailored training opportunities and clear career progression paths, all within a supportive and inclusive work culture that encourages innovation and collaboration. Located in the UK with flexible working arrangements, employees enjoy the unique advantage of contributing to a century-old legacy while being part of a transformative journey into a tech-driven future.
