Underwriting Ratings Manager in London

Ready to shape the future of underwriting at a fast‑growing, internationally recognised brand? If you’re an experienced Underwriter with a passion for rate setting, optimisation, and driving meaningful change, this is your chance to deliver impact. Domestic & General is expanding rapidly across 14 countries, protecting the appliances that keep households running and helping reduce waste by extending the life of everyday devices. We’re proud of our inclusive, people‑first culture — recognised by Great Place to Work and the Inclusive Employers Standard — and we’re now looking for a talented leader to help elevate our underwriting capabilities.

Your Impact

As our Underwriting Ratings Manager, you’ll be the driving force behind D&G’s rating strategy, ensuring our rates are accurate, effective, and aligned with business and regulatory expectations. You’ll lead a high‑performing team, strengthen our rating governance, and shape the frameworks and tools that power our UK and ROI underwriting operations. This is a role where your expertise will directly influence business performance, customer outcomes, and the evolution of our underwriting function.

What You’ll Lead

• Managing and developing a team of Rating Analysts.
• Delivering accurate, timely rating processes for new business and renewals across multiple regions.
• Partnering with UK, EU, and US teams to set and refine ratings for OEM and retail clients.
• Owning incident management for rating defects, from triage to prevention.
• Overseeing rating platform operations and migrations to ensure seamless performance.
• Driving automation, optimisation, and continuous improvement across rating systems and processes.
• Governing change control, testing, and release sign‑off with a strong focus on auditability and compliance.

What You Bring

• Experience with underwriting rating systems, pricing platforms, or database‑driven environments.
• Strong knowledge of systems such as AS400, Ratabase, or WIMA.
• Data analysis skills using SQL and Power BI.
• Confident communication and the ability to collaborate across diverse teams.
• Excellent prioritisation and time‑management skills.
• Proven leadership experience with a track record of developing talent.

Benefits

• Competitive salary and annual discretionary bonus.
• 25 days annual leave plus bank/public holidays, with an annual option to buy up to 5 additional days of annual leave.
• Life assurance – employer funded cover of 4x basic salary.
• Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more, with unlimited access to a 24/7 virtual GP service.
• Attractive company pension scheme.
• Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all‑inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand‑new vehicles.
• Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000.
• Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues.
• Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends.

Equal Opportunity

Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.