Domestic & General is seeking a Quality Assurance Officer to join our QA team in a flexible, hybrid role. You will listen to and evaluate customer interactions across channels, ensuring regulatory compliance and high customer outcomes.
You will deliver constructive feedback and drive continuous improvement while maintaining product knowledge and adherence to FCA/TCF guidelines. The role emphasises accurate analysis of interactions, collaboration with Operations and Support, and personal
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Hybrid QA & Compliance Analyst in Brighton employer: PLC D&G Group Limited
Domestic & General is an exceptional employer that values its employees by offering a competitive salary, generous annual leave, and a comprehensive benefits package including health cash plans and a robust pension scheme. With a strong focus on employee growth, the company provides tailored training opportunities and clear career progression paths, all within a supportive and inclusive work culture that encourages innovation and collaboration. Located in the UK with flexible working arrangements, employees enjoy the unique advantage of contributing to a century-old legacy while being part of a transformative journey into a tech-driven future.
