At a Glance
- Tasks: Welcome guests and create memorable experiences in a vibrant airport lounge.
- Company: Join the award-winning Plaza Premium Lounge team at Gatwick Airport.
- Benefits: Enjoy 28 days annual leave, free meals, and a supportive team culture.
- Other info: Flexible shifts with opportunities for growth in a global leader.
- Why this job: Be part of a dynamic environment and enhance your hospitality skills.
- Qualifications: No experience needed; just bring your enthusiasm and positivity!
The predicted salary is between 27300 - 36400 £ per year.
Job Title: Full-Time Fixed Term Lounge Host – Gatwick Airport
Company: Plaza Premium Lounge
Location: Gatwick Airport
Job Type: Full-Time and Fixed Term contracts available.
Shift Pattern: 4 on 2 off
Shift Times: 03:30–12:00 | 12:00–20:30 | Occasional Middle Shifts
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Join the Award-Winning Plaza Premium Lounge Team at Gatwick Airport
Are you passionate about hospitality and delivering exceptional guest experiences? Do you thrive in a fast-paced, team-oriented environment? We are looking for Lounge Hosts to join our dynamic team on a full-time or fixed-term basis, providing world-class service in one of the UK\'s leading airport lounges.
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What You\'ll Be Doing
- Warmly welcoming and interacting with guests to create a memorable experience
- Clearing tables and maintaining a clean, inviting lounge environment
- Serving alcoholic and non-alcoholic beverages confidently and responsibly
- Learning and managing stock inventory and lounge supplies
- Upselling premium drinks and understanding our full food & beverage offering
- Supporting your team with ad hoc duties, including working across departments when required
- Being proactive and ready to deliver service excellence during peak travel times
- Actioning company updates, following training protocols, and always being prepared
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What We\'re Looking For
- Previous hospitality experience is desirable but not essential – full training provided
- Enthusiastic, guest-focused individuals who bring energy and positivity to their shift
- A team player who is flexible, organised, and ready to go above and beyond
- Confidence to engage with guests and upsell our premium services
- Ability to travel reliably to Gatwick Airport for early starts (03:30 shift time)
- Willingness to adhere to company uniform and grooming standards
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What We Offer
- 28 days annual leave (pro rata)
- Free staff parking (after obtaining a full airside pass)
- Complimentary staff meals on shift
- Employee of the Month Recognition Schemes
- Workplace pension scheme
- Comprehensive Learning & Development programme
- A supportive, inclusive team culture where every contribution counts
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Please Note: This role involves working on a rotational shift pattern, including early mornings, late finishes, weekends, and public holidays. Punctuality and flexibility are essential.
If you\'re ready to join a global leader in premium airport hospitality and be part of an exciting, professional team – apply now
Job Types: Full-time, Fixed term contract
Pay: From £13.12 per hour
Benefits:
- Company pension
- Free parking
Application question(s):
- Please confirm you are able to work the below shift pattern:
Shift Pattern: 4 days working on 2 days off
Shift Times: 03:30–12:00 | 12:00–20:30 | Occasional Middle Shifts
- Do you live 45 minutes or less away from the Gatwick Airport?
Work authorisation:
- United Kingdom (required)
Work Location: In person
Full-Time Fixed Term Lounge Host employer: Plaza Premium Lounge
At Plaza Premium Lounge, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and guest satisfaction. Located at Gatwick Airport, our employees enjoy benefits such as 28 days of annual leave, free staff parking, and a comprehensive learning and development programme, all within a supportive environment that encourages personal growth and recognition for outstanding contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Full-Time Fixed Term Lounge Host
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Plaza Premium Lounge. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Plaza Premium Lounge
Don't be shy about reaching out to Plaza Premium Lounge directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Full-Time Fixed Term Lounge Host
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Plaza Premium Lounge and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Plaza Premium Lounge
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
