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For Companies At a Glance
- Tasks: Lead the team at Edinburgh Airport Lounge and ensure top-notch service for guests.
- Company: Join a dynamic airport lounge team focused on exceptional guest experiences.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Why this job: Be part of a vibrant environment where you can make a difference every day.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Exciting role with potential for growth in the hospitality industry.
The predicted salary is between 28800 - 43200 £ per year.
Reports to: Lounge Manager
Summary of Position:
- To effectively deputize the Lounge Manager.
- To strategically optimize operational costs without affecting quality of service.
- To ensure the lounge is running smoothly, with duties assigned to the team, training provided and health & safety followed.
- To meet and greet the guests as well as monitor the lounge condition.
- To support the team to upsell where necessary.
Duty Manager - Edinburgh Airport employer: Plaza Premium Lounge (UK) Limited
Contact Detail:
Plaza Premium Lounge (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Edinburgh Airport
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Edinburgh Airport. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to duty management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! Think of examples where you've successfully managed a team or improved service quality. We want to see how you can optimise operations while keeping guests happy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Duty Manager - Edinburgh Airport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Duty Manager role. We want to see how your skills can help us optimise operational costs and maintain high service quality.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Lounge Manager's deputy. Share specific examples of how you've successfully managed teams or improved service in previous roles.
Showcase Your People Skills: As a Duty Manager, you'll be meeting and greeting guests and supporting your team. Make sure to highlight your interpersonal skills in your application. We love seeing candidates who can connect with others and create a welcoming atmosphere!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.
How to prepare for a job interview at Plaza Premium Lounge (UK) Limited
✨Know the Lounge Inside Out
Before your interview, make sure you’re familiar with the lounge's services and amenities. Research what makes it stand out at Edinburgh Airport. This knowledge will help you demonstrate your enthusiasm and understanding of the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or trained new staff. This will show that you can step in for the Lounge Manager when needed.
✨Emphasise Customer Service Excellence
The role involves meeting and greeting guests, so be ready to discuss how you prioritise customer service. Share specific instances where you went above and beyond to ensure a positive experience for customers, as this is crucial in a lounge environment.
✨Discuss Cost Optimisation Strategies
Since the job requires optimising operational costs, think about how you’ve previously managed budgets or improved efficiency without compromising quality. Be prepared to share your ideas on how to maintain high standards while keeping costs in check.
