At a Glance
- Tasks: Manage guest communications and optimise reservations for an acclaimed restaurant.
- Company: Join the vibrant team at Plaza Khao Gaeng in Westminster.
- Benefits: Enjoy discounts, celebration meals, and a structured development plan.
- Other info: Passion for great guest relations is a must!
- Why this job: Be part of a dynamic environment with excellent career growth opportunities.
- Qualifications: Strong communication skills and prior experience in reservations.
The predicted salary is between 22000 - 28000 £ per year.
Plaza Khao Gaeng in Westminster is searching for a Reservations Assistant to join their dynamic team. The successful candidate should possess strong communication skills, prior experience in reservations, and a passion for great guest relations. This position is part of a critically acclaimed restaurant group and offers excellent career development opportunities.
The role includes managing guest communications, optimizing reservations, and supporting event planning processes. Enjoy numerous benefits, including discounts, employee celebration meals, and a structured development plan.
Reservations & Guest Experience Specialist employer: Plaza Khao Gaeng
Plaza Khao Gaeng in Westminster is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. As part of a renowned restaurant group, team members benefit from comprehensive training, generous discounts, and unique employee celebration meals, all while contributing to an environment that values outstanding guest relations.
StudySmarter Expert Advice🤫
We think this is how you could land Reservations & Guest Experience Specialist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Plaza Khao Gaeng. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Plaza Khao Gaeng
Don't be shy about reaching out to Plaza Khao Gaeng directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Plaza Khao Gaeng and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Plaza Khao Gaeng
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
