General Manager - New Opening in London

General Manager - New Opening in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Plaza Khao Gaeng

At a Glance

  • Tasks: Lead a vibrant team in delivering exceptional dining experiences at a new fine dining Thai restaurant.
  • Company: Join Chaiyo, a celebrated name in London's culinary scene, partnered with JKS Restaurants.
  • Benefits: Enjoy competitive salary, dining discounts, wellness support, and career development opportunities.
  • Other info: Recognised as one of The Sunday Times Best Places to Work 2026.
  • Why this job: Be part of an exciting new opening and shape the future of fine dining in London.
  • Qualifications: Experience as a General Manager or Assistant GM, with a passion for hospitality and leadership.

The predicted salary is between 30000 - 40000 £ per year.

Chaiyo Restaurants, in partnership with JKS Restaurants, is seeking a talented and passionate General Manager to lead an extraordinary new chapter — a landmark fine dining Thai restaurant opening in Central London. If you're ready to be part of one of the most exciting new openings in London's culinary scene, working alongside a world‑class team committed to delivering exceptional food and genuine Thai hospitality at the very highest level, we want to hear from you.

Central to Chaiyo's ethos is Luke's Ryewater Nursery in Dorset, where a growing collection of tropical greenhouses supplies the restaurants with the brilliantly fresh herbs and aromatics that are essential to genuine Thai cooking — an extraordinary commitment to quality and provenance that sets Chaiyo apart.

As General Manager, you will be a hands‑on, proactive and enthusiastic leader, injecting your personality into your work and inspiring the team to deliver a warm and memorable guest experience. You will continually commit to the highest standards of service and operations, and working closely with the senior management team, you will be responsible for the overall performance of the front of house team, managing financials, recruitment and team development, stock management and health and safety.

As General Manager, you will be responsible for:

  • Overseeing a large restaurant team and ensuring the running of a smooth service.
  • Welcoming and attending to guests with an exceptional level of care and service, ensuring that they leave with a positive and memorable experience.
  • Inspiring, motivating and training waiting staff to deliver the highest levels of service.
  • Carrying out all opening and closing procedures.

The successful General Manager will have:

  • Previous experience as a General Manager or Assistant General Manager ready to take on more responsibility.
  • Warm and welcoming persona, along with a hands‑on approach to work and impeccable attention to detail.
  • Proven ability to lead, train and inspire a team.
  • Passion for hospitality and a good knowledge of food and beverage.
  • Eagerness to learn and develop your career within an award‑winning restaurant group.

At Chaiyo, we believe in a culture that truly backs our people. Hospitality is a people industry, and we're committed to rewarding the hard work and loyalty that makes us who we are.

Dining & Hospitality benefits include:

  • Dine Out Allowance - Quarterly peer to peer at competitor restaurants.
  • Lunch for 2 after probation.
  • Up to 50% off dining across JKS restaurants.
  • CODE App membership - Discount at some of the UK's best restaurants.
  • Self care salary - £1,200 additional salary to spend on your self care.
  • Discounted gym membership with up to 25% off at 4,000+ venues across the UK.
  • 24/7 Doctor & prescription services for peace of mind healthcare.
  • 8 free counselling sessions to support your mental wellbeing.
  • Employee Assistance Program providing confidential support when you need it.
  • Health, legal, money and debt support services available.

Entertainment benefits include:

  • Up to 55% off cinema tickets.
  • Up to 25% off UK attractions (London Eye, Thorpe Park, SEA LIFE, and more).
  • Up to 15% cashback at 70+ major retailers across the UK.
  • Wagestream - stream a portion of your pay earlier when you need it.
  • Access to financial advice to help with your financial planning.
  • Company donations for your involvement with charities.

Special Occasions & Recognition benefits include:

  • Wedding gift & newborn care package - celebrating your big occasions.
  • Staff parties & long service awards recognising your commitment.
  • Employee referral scheme - earn up to £600 per referral.
  • Additional holiday for every year with us (rising to 30 days).

The JKS portfolio currently features Michelin‑starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, Legado and Ambassadors Clubhouse; along with cult favourites Hoppers, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, and Bibi. JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend‑focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people‑focused, collaborative hospitality group.

General Manager - New Opening in London employer: Plaza Khao Gaeng

Chaiyo Restaurants, in partnership with JKS Restaurants, offers an exceptional work environment for the General Manager role, set against the vibrant backdrop of Central London. With a commitment to employee well-being, the company provides a range of benefits including generous dining discounts, self-care allowances, and comprehensive health support, all within a culture that values personal growth and teamwork. Join a celebrated team dedicated to delivering outstanding Thai hospitality and be part of a landmark fine dining experience that is set to make waves in London's culinary scene.

Plaza Khao Gaeng

Contact Details:

Plaza Khao Gaeng Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land General Manager - New Opening in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Plaza Khao Gaeng. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Plaza Khao Gaeng

Don't be shy about reaching out to Plaza Khao Gaeng directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace General Manager - New Opening in London

Leadership Skills
Team Management
Customer Service Excellence
Attention to Detail
Training and Development
Financial Management
Stock Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Plaza Khao Gaeng and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Plaza Khao Gaeng

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!