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- Tasks: Build strong relationships with sports clubs and support their success on our platform.
- Company: Join Playtomic, the world's largest racket sports app, driving sports digitalisation.
- Benefits: Competitive salary, personal training budget, extra holidays, and summer work schedule.
- Why this job: Make a real impact in the sports community while developing your career.
- Qualifications: 2+ years in account management, tech-savvy, and strong communication skills.
- Other info: Dynamic role with travel opportunities and excellent growth potential.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Your mission is to work with our sports clubs in the Manchester and North area as a Partner Success Specialist. You’ll play a key role in building and maintaining strong relationships between sports clubs and Playtomic.
What You’ll Be Doing:
- Create long‑term relationships with our top partners through proactive and regular communication, supporting clubs in everything they need and building engagement to maximise benefit from our platform.
- Improve the operational performance of our partners, ensuring we always deliver the best service while increasing Playtomic’s revenue.
- Have a deep knowledge of our platform and stay up‑to‑date with new releases from our product team.
- Onboard new partners by providing them with all the information and tools they need to start working.
- Identify clubs at risk of churn, analyse the needs of churned and inactive partners to avoid churn, and build an action plan for reactivation proactively.
- Identify new partner opportunities by actively tracking the market and engaging with prospects.
- This position requires occasional travel to visit clubs, estimated at 20% of the total working time.
Who You’ll Be Working With:
You’ll be working closely with and reporting to the Regional Manager, as part of a wider team of Partner Strategy Consultants, each managing their own region.
Our Ideal "Player":
- Account manager and sales development experience with +2 years of experience.
- Experience in visiting clients and building long‑term relationships.
- Tech savvy: Experience with Hubspot, other CRMs, and expertise in Google Sheets.
- Strong, persuasive, and negotiation skills with stakeholders at all levels.
- Data‑driven approach to translating complex information into insights.
- Detail‑oriented with a focus on high‑quality delivery.
- Fluent English.
- Problem solver, highly organized, detail‑oriented, and decisive.
- Comfortable working in a fast‑paced, high‑growth, and high‑performance organisation.
- Proactive, quick‑witted, open, self‑starter with an appetite to learn.
Extra points:
- Experience in the padel/tennis industry and managing sports clubs.
- Project management experience.
- Experience with Hubspot is a plus.
What’s In It For You:
- Salary: Depending on experience, to be discussed in the meeting with People Team.
- Budget for personal training.
- Holidays according to the country based + day off on your birthday + 2 days off for Wellness days in August.
- 1 additional day off per year worked.
- Perks related to the brand and our sponsorship agreements.
- Summer work schedule (July-August 7h/day Monday to Friday).
- Languages Classes.
Our hiring process:
- People Interview – cultural fit + conditions of the offer.
- Final Interview with Regional Director.
About PLAYTOMIC:
We’re the world’s largest racket sports app, facilitating court bookings, player connections, and community engagement. With trust from investors globally, we’re leading the charge in sports digitalisation, with a diverse team spanning the globe.
Partner success UK - Manchester or Northern England Based employer: Playtomic
Contact Detail:
Playtomic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner success UK - Manchester or Northern England Based
✨Tip Number 1
Network like a pro! Attend local sports events or meetups in Manchester and Northern England to connect with potential partners and industry insiders. Building relationships face-to-face can give you an edge over other candidates.
✨Tip Number 2
Show off your tech skills! Familiarise yourself with platforms like Hubspot and Google Sheets before your interviews. Being tech-savvy is a big plus, and demonstrating your knowledge can really impress the hiring team.
✨Tip Number 3
Prepare for those business reviews! Think about how you can improve operational performance for partners. Come up with ideas on how to engage clubs better and increase revenue – this shows you're proactive and ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Playtomic.
We think you need these skills to ace Partner success UK - Manchester or Northern England Based
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for sports and partner success shine through. We want to see that you’re not just looking for a job, but that you genuinely care about building relationships and helping our partners thrive.
Tailor Your Experience: Make sure to highlight your relevant experience in account management and sales. We’re looking for someone who can demonstrate their ability to build long-term relationships, so share specific examples of how you've done this in the past.
Be Data-Driven: Since we value an analytical mindset, include any experiences where you've used data to drive decisions or improve performance. Show us how you can translate complex information into actionable insights that benefit our partners.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the hiring process. Plus, it shows you’re proactive!
How to prepare for a job interview at Playtomic
✨Know Your Partners
Before the interview, research the sports clubs in Manchester and Northern England that Playtomic works with. Understand their needs and challenges, and think about how you can help them succeed. This will show your genuine interest and readiness to build those long-term relationships.
✨Show Off Your Tech Savvy
Familiarise yourself with Hubspot and other CRMs mentioned in the job description. Be prepared to discuss how you've used these tools in the past to manage client relationships or improve operational performance. Highlighting your tech skills will demonstrate that you're ready to hit the ground running.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical mindset and problem-solving abilities. Think of specific examples where you've identified risks or churned clients and how you turned those situations around. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Practice Your Persuasion Skills
Since this role requires strong communication and negotiation skills, practice articulating your thoughts clearly and persuasively. You might even want to role-play potential scenarios with a friend, focusing on how you'd engage with partners and stakeholders at different levels.