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- Tasks: Build strong relationships with sports clubs and enhance their operational performance.
- Company: Join Playtomic, the world's largest racket sports app, driving sports digitalisation.
- Benefits: Competitive salary, personal training budget, extra holidays, and summer work schedule.
- Why this job: Make a real impact in the sports industry while developing your career.
- Qualifications: 2+ years in account management, strong communication skills, and tech-savvy.
- Other info: Dynamic team environment with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Your mission is to work with our sports clubs in the Manchester and North area as a Partner Success Specialist. You will play a key role in building and maintaining strong relationships between sports clubs and Playtomic. If you are someone who has a tremendous amount of energy, curiosity and is persuasive, this is the role for you.
What you’ll be doing:
- Create long-term relationships with our top partners through proactive and regular communication, supporting clubs in everything they need and building engagement to maximise benefit from our platform. This includes weekly and monthly business reviews and face-to-face meetings.
- Improve the operational performance of our partners, ensuring we always deliver the best service while increasing Playtomic's revenue.
- Have a deep knowledge of our platform and stay up-to-date with new releases from our product team.
- Onboard new partners by providing them with all the information and tools they need to start working.
- Identify clubs at risk of churn, analyse the needs of churned and inactive partners to avoid churn, and build an action plan for reactivation proactively.
- Identify new partner opportunities by actively tracking the market and engaging with prospects.
This position requires occasional travel to visit clubs, estimated at 20% of the total working time.
Who you’ll be playing with:
You’ll be working closely with and reporting to the Regional Manager. You’ll be part of a wider team of Partner Strategy Consultants, each managing their own region.
Our Ideal “Player”:
- Account manager and sales development experience with +2 years of experience.
- Experience in visiting clients and building long-term relationships.
- Tech savvy: Experience with Hubspot, other CRMs, and expertise in Google Sheets.
- Strong, persuasive, and negotiation skills with stakeholders at all levels.
- Data-driven approach to translating complex information into insights.
- Detail-oriented with a focus on high-quality delivery.
- Fluent English.
- Problem solver, highly organized, detail-oriented, and decisive.
- Comfortable working in a fast-paced, high-growth, and high-performance organisation.
- Proactive, quick-witted, open, self-starter with an appetite to learn.
Extra points:
- Experience in the padel/tennis industry and managing sports clubs.
- Project management experience.
- Experience with Hubspot is a plus.
Location: Manchester, Midlands and Northern England
What’s in it for you:
- Salary: Depending on experience, to be discussed in the meeting with People Team.
- Budget for personal training.
- Holidays according to the country based + day off on your birthday + 2 days off for Wellness days in August.
- 1 additional day off per year worked.
- Perks related to the brand and our sponsorship agreements.
- Summer work schedule (July-August 7h/day Monday to Friday).
- Languages Classes.
Our hiring process:
- People Interview - cultural fit + conditions of the offer.
- Final Interview with Regional Director.
About PLAYTOMIC: We’re the world’s largest racket sports app, facilitating court bookings, player connections, and community engagement. With trust from investors globally, we’re leading the charge in sports digitalisation, with a diverse team spanning the globe.
Partner success UK in Manchester employer: Playtomic
Contact Detail:
Playtomic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner success UK in Manchester
✨Tip Number 1
Get to know the company inside out! Research Playtomic, its values, and its platform. This will help you tailor your conversations and show that you're genuinely interested in being a part of the team.
✨Tip Number 2
Network like a pro! Attend industry events or local sports meet-ups in Manchester. Building relationships with people in the sports community can give you an edge and might even lead to insider tips about the role.
✨Tip Number 3
Practice your pitch! Be ready to discuss how your experience aligns with the Partner Success Specialist role. Highlight your relationship-building skills and any relevant tech-savvy experiences to impress during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the Playtomic team.
We think you need these skills to ace Partner success UK in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for sports and partner success shine through. We want to see that you’re not just looking for a job, but that you genuinely care about building relationships and helping our partners thrive.
Tailor Your Experience: Make sure to highlight your relevant experience in account management and sales. We love seeing how your past roles have prepared you for this position, so don’t hold back on those achievements that showcase your skills!
Be Data-Driven: Since we value an analytical mindset, include examples of how you've used data to drive decisions or improve performance in previous roles. This will show us that you can translate complex information into actionable insights.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Playtomic!
How to prepare for a job interview at Playtomic
✨Know Your Partners
Before the interview, research the sports clubs in the Manchester and North area. Understand their needs and how Playtomic can enhance their operations. This will show your genuine interest and help you build rapport during the conversation.
✨Showcase Your Communication Skills
As a Partner Success Specialist, strong communication is key. Prepare examples of how you've successfully built relationships in the past. Be ready to demonstrate your persuasive skills and how you can engage with stakeholders at all levels.
✨Be Data-Driven
Familiarise yourself with data analysis techniques and be prepared to discuss how you've used data to improve partner performance. Highlight any experience with CRMs like Hubspot and how you've leveraged them to drive success.
✨Prepare for Problem-Solving Scenarios
Think of potential challenges that might arise in the role, such as partner churn or onboarding issues. Prepare a few strategies on how you would tackle these problems, showcasing your analytical mindset and proactive approach.