At a Glance
- Tasks: Support Account Managers and assist with game launches and promotional campaigns.
- Company: Join Playtech, a leader in the gaming industry with a focus on inclusivity.
- Benefits: Competitive salary, flexible working hours, and opportunities for personal growth.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
- Why this job: Be part of an innovative team that drives exciting projects in the gaming world.
- Qualifications: Experience in CRM operations and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Job Description
Your influential mission. You will...
- Support Account Managers in delivering operational activities, ensuring client requests and business priorities are executed effectively.
- Assist with game launches, platform configurations, and product integration processes.
- Maintain and update game, product, and Marketplace configurations to ensure accuracy across platforms.
- Create and manage promotional campaigns, bonus setups, and CRM activities within internal systems.
- Monitor and analyse campaign and promotional performance, using key metrics and insights to identify opportunities, optimise future initiatives, and support data-driven decision‑making.
- Partner with cross‑functional teams including CRM, Marketplace, and Integration to support new initiatives and ongoing projects.
- Monitor workflows, track key activities, and help ensure operational tasks are delivered on time.
- Identify opportunities to simplify processes, improve efficiency, and reduce manual administration.
Qualifications
Components for success. You...
- Have previous experience in CRM operations (player engagement activities, bonus management, campaign execution) or operational support functions within the gambling industry.
- Are naturally curious, adaptable, and enjoy learning new systems and processes.
- Take ownership of your work, show initiative, and proactively drive tasks to completion.
- Have strong organisational skills and attention to detail.
- Communicate confidently in English and work well as part of a team.
- Knowledge of IMS and/or other online gaming platform back offices, particularly in relation to promotional tool configurations.
- Experience using Monday. com or similar workflow management tools.
- Proficiency in an additional language besides English.
- Equal Opportunities Employer
Playtech is an equal opportunities employer.
Our mission is to welcome everyone and create inclusive teams.
We celebrate differences and encourage everyone to join us and be themselves at work.
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Operations Executive employer: Playtech
Playtech’s Psiclone Games in Lichfield is an exceptional employer that fosters a vibrant and collaborative work culture, where creativity thrives and innovation is celebrated. With a strong emphasis on employee growth, team members are encouraged to develop their skills and advance their careers while working on exciting projects in the dynamic gaming industry. Enjoy the unique advantage of being part of a passionate team dedicated to producing high-quality visual content, all within a supportive environment that values your contributions.
