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- Tasks: Manage global customer relationships and ensure their success with our gaming systems.
- Company: Join Playtech, the leading tech company in the gaming industry, known for innovation and excellence.
- Benefits: Enjoy flexible working options, fun company events, and opportunities for international travel.
- Why this job: Be part of a dynamic team that values people and fosters professional growth and collaboration.
- Qualifications: Fluent in French, experienced in customer management, and familiar with CRM systems.
- Other info: Include a motivation letter with your CV to showcase your passion for the role.
The predicted salary is between 36000 - 60000 £ per year.
Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining gaming experience. Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry.
Here at Playtech, we genuinely believe that people are our biggest asset. Playtech’s land-based gaming unit is looking for a talented Account Manager to join our team. You’ll be responsible for managing relationships with a portfolio of global customers, including tier-one operators, ensuring their ongoing satisfaction and commercial success with our Neon Casino Management System.
While we offer flexible and hybrid working options, there is a strong preference for candidates based in or willing to work from our Manchester office, just two stops from Victoria Station. Travel will be expected — and even encouraged — as part of the role, including visits to customer sites, events, and international offices.
- Manage relationships with allocated customers (including tier-one accounts).
- Maximise revenue from allocated customer accounts.
- Record, forecast and justify revenue from allocated accounts.
- Identify new commercial opportunities and pass leads to the new business team.
- Feed into the product management process with feedback from customers.
- Demonstrate proven ability to manage customer relationships effectively through interaction from time to time at the C-Level.
- Are experienced in maintaining and delivering against structured customer account plans.
- Excel at prioritising tasks and managing multiple activities simultaneously.
- Are fluent in French (spoken and written); additional language skills are a bonus, and we’d love to hear about them.
- Familiarity with software implementation or customer onboarding processes.
- Experience using CRM systems and data-driven customer engagement.
Empowerment, support, and mentoring. Fun company events and international collaboration.
Alongside your CV, please include a short motivation letter outlining your interest in the Account Manager role and relevant experience. You can write this in the message field on the application page.
Manager-Account Manager employer: Playtech
Contact Detail:
Playtech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager-Account Manager
✨Tip Number 1
Familiarise yourself with Playtech’s products and services, especially the Neon Casino Management System. Understanding the technology and how it benefits customers will help you engage more effectively during interviews.
✨Tip Number 2
Highlight your experience in managing customer relationships, particularly with tier-one accounts. Be prepared to share specific examples of how you've maximised revenue and ensured customer satisfaction in previous roles.
✨Tip Number 3
Since travel is a key part of the role, demonstrate your willingness and ability to visit customer sites and events. Mention any relevant experiences where you successfully managed relationships through face-to-face interactions.
✨Tip Number 4
Fluency in French is essential, so practice your language skills if needed. Being able to communicate effectively with French-speaking clients will set you apart from other candidates.
We think you need these skills to ace Manager-Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Account Manager position at Playtech. Familiarise yourself with their Neon Casino Management System and the importance of managing relationships with tier-one operators.
Tailor Your CV: Highlight your relevant experience in customer relationship management, particularly with C-Level interactions. Emphasise any experience you have with CRM systems and data-driven customer engagement to align with Playtech's needs.
Craft a Compelling Motivation Letter: In your motivation letter, clearly express your interest in the role and how your skills and experiences make you a great fit. Mention your fluency in French and any additional languages, as well as your familiarity with software implementation or customer onboarding processes.
Review and Submit: Before submitting your application, double-check all documents for accuracy and completeness. Ensure that your CV and motivation letter are polished and free of errors. Submit your application through our website to ensure it reaches Playtech directly.
How to prepare for a job interview at Playtech
✨Showcase Your Relationship Management Skills
As an Account Manager, your ability to manage relationships is crucial. Prepare examples of how you've successfully maintained and developed customer relationships in the past, especially with high-profile clients. Highlight any experience you have interacting at the C-Level.
✨Demonstrate Your Revenue Maximisation Strategies
Be ready to discuss specific strategies you've used to maximise revenue from customer accounts. This could include upselling, cross-selling, or identifying new commercial opportunities. Use data to back up your claims where possible.
✨Familiarise Yourself with Playtech's Products
Research Playtech’s Neon Casino Management System and other products. Understanding their features and benefits will allow you to speak confidently about how you can help customers succeed using these tools.
✨Prepare for Language Proficiency Questions
Since fluency in French is required, be prepared to demonstrate your language skills during the interview. You might be asked to conduct part of the interview in French or discuss your experience using additional languages.
