Transformation Lead in London

Company Description

About Playtech

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience. As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector.

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career? Transformation is how we turn that ambition into measurable progress and we’re looking for a Transformation Lead to join our Business Transformation team on a 12-month fixed-term basis, working alongside our senior leadership to design, drive and deliver change that lasts.

This is a role for a natural solutions finder someone who is genuinely curious, looks across the business to understand what’s really going on, and turns complex, sometimes ambiguous information into clear, board-ready insight. You’ll be a trusted partner to senior stakeholders, the person who doesn’t just surface a challenge but arrives with a way forward. If you love bringing structure to complexity, telling the story behind the data, and leaving a real mark on how a global, listed business operates, this is your opportunity to make an impact from day one.

Your Influential Mission: You Will…

• Lead cross-functional transformation projects end to end from spotting the opportunity through to delivery and benefits realisation keeping scope, timeline and budget on track.
• Stay curious about how the business runs, proactively scanning for areas to improve and bringing forward solutions rather than just problems.
• Partner closely with senior leaders, including the Chief of Staff and Executive team, to shape change initiatives and translate strategy into clear, actionable plans.
• Turn complex, sometimes ambiguous information into clear, board-ready insight distilling the detail into concise presentations that help leaders make confident decisions.
• Represent transformation initiatives in senior leadership and board-level discussions, answering questions with clarity and confidence.
• Use data and analytics including strong Excel skills to diagnose issues and tell the story behind the numbers in a way every stakeholder can follow.
• Map, challenge and redesign business processes to improve efficiency, quality and the end-to-end experience.
• Establish clear project governance, plans and reporting, and drive risks, dependencies and bottlenecks to resolution.
• Champion change management communications, training and adoption so improvements are embraced and sustained.

Components for Success: You…

• Bring a solid background in transformation or change management, with a proven track record of delivering high-impact change across complex, fast-paced or global organisations.
• Are an outstanding stakeholder manager, building trust and influencing with confidence at every level from working teams to senior leadership and the boardroom.
• Are a natural solutions finder you don’t just identify problems, you analyse them and bring forward a clear way to solve them.
• Bring a strong analytical mindset and are confident with data and Excel turning detail into simple, compelling insight that stakeholders can grasp quickly.
• Can distil complex information into concise, board-ready presentations, sometimes at short notice.
• Are genuinely proactive and consistent you take initiative, stay curious about the wider business, follow through and deliver reliably.
• Bring strong project and time-management skills, comfortably handling multiple workstreams and shifting priorities.
• Stay comfortable with ambiguity and bring structure where there isn’t any.

You’ll Get Extra Points for…

• A background with a Big 4 or top-tier management consultancy, or similar structured transformation environment.
• An MBA or equivalent qualification (a real plus, but by no means essential).
• Experience in gaming, gambling, fintech or another regulated, fast-moving industry.
• A recognised project or change methodology certification (e.g. PRINCE2, Agile, PMP, Lean Six Sigma, Prosci/ADKAR).
• Confidence with project and collaboration tools (e.g. MS Tools, Monday.com, Jira, Power BI).
• Additional languages.

Thrive in a Culture That Values…

• Real impact your work will directly shape how a global, listed business operates, with visibility right up to board level.
• Collaboration across diverse, international teams spanning more than 20 countries.
• Continuous learning and genuine development including mentorship and the support to grow your career.
• Wellbeing and a healthy work-life balance, with flexible and hybrid working.
• An inclusive, supportive environment where you can be yourself at work, backed by our recognised commitment to diversity, including recognition at the Women in Gaming Diversity Awards.
• A welcoming team that takes the work seriously without taking themselves too seriously.

How to Apply?

In addition to your CV, please add a brief motivation letter covering your goals, your current experience in business transformation, change or project management (or related fields), and/or working in a corporate environment. You can write it in the comment section at the end of the application page (under “your message to the hiring manager”).

Business Transformation Team

Our Business Transformation team sits at the heart of how Playtech evolves. We partner with every corner of the business to turn strategy into reality, solve the problems that matter most, and make the organisation faster, smarter and stronger. In this role you’ll work directly with senior leadership, including the Chief Compliance Officer and Chief of People a front-row seat to change at scale, alongside leaders who genuinely value fresh thinking and proactive problem-solving.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.