Job Description
Your influential mission. You will...
- Provide Tier 1-2 IT support for Playtech employees on-site and remotely
- Troubleshoot IT problems globally via a centralized ticket system
- Track and keep IT assets inventory up-to-date
- Be responsible for installation, administration, maintenance and troubleshooting different devices
- Troubleshoot network issues
- Communicate with employees to identify problems and advise on solutions
Qualifications
Components for success. You...
- Have 2+ years of experience in an IT support role
- Have a good understanding of Windows based client environments and Active Directory
- Possess practical knowledge of computer hardware and maintenance
- Have a basic understanding of TCP/IP, Network elements and services, Wireless and VPN environments
- Are ready to contribute to documentation, KB, manuals and monitoring
- Have excellent troubleshooting skills, out of the box thinking and ability to provide workaround quickly
- Are a self-learner, able to learn and adopt new technologies quickly and willing to grow in the IT field, adopt knowledge and use it
- Knowledge of MacOS operating systems and management
- Experience in Cloud Solutions (Office365, Azure)
Benefits
- Global scope and inclusive working environment
- Constant learning and development opportunities
- Ability to contribute to common success
- Active lifestyle and mental well-being
- Professional and relaxing environment
- Vibrant working environment
Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.
