Research Assistant - 9 Month Day Rate Contract New United Kingdom, London

PlayStation Studios is looking for a Research Assistant to support its internal user research department in London (UK). This is an exceptional opportunity to help our teams create world class games by supporting researchers in providing reliable & actionable feedback on game experience via rigorous research with consumers. The role is on‑site, and the successful candidate will need to be able to travel to our London office when testing is taking place.

Role & Responsibilities

• Complete pre‑defined research plans, following established methods to a high standard.
• Moderate tests, observe participants, run interviews, take notes and compile data.
• Communicate findings with researchers on the project.
• Support researchers with analysing and reporting data.
• Manage the technical aspects of the lab, including the streaming and capture of sessions, managing game builds, and maintaining the hardware used for testing.
• Liaise with IT and our technical operations team to help resolve problems in the lab.

Skills & Knowledge

• A passionate interest in video games.
• Good organisation skills with the ability to prioritise tasks effectively in a fast‑paced environment.
• An excellent attention to detail and a strong commitment to quality.
• A commitment to reliability.
• Excellent communication and interpersonal skills.

Bonus Points

• Usability or UX testing experience, particularly moderating sessions or interviewing participants.
• A degree related to Human‑Computer Interaction, Psychology, Human Factors, or related field.

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Equal Opportunity Statement

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.