Regional Logistics Operations Manager United Kingdom, London

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognised as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity.

As the Regional Logistics Operations Manager, you will be joining PlayStation's Global Supply Chain Organization within the Global Logistics Operations group. In this role, you will have the opportunity to build a comprehensive understanding of PlayStation’s Logistics & Supply Chain operations in the EMEA. This highly operational role requires the ability to interact with key Logistics Partners and services to deliver support that improves the fulfilment capabilities of the supply chain in alignment with the production & sales plans.

Responsibilities

• Act as the regional point of contact for Logistics Operations, partnering with B2C and B2B teams and external service providers across EMEA.
• Lead day-to-day operational oversight of inbound and outbound transportation across road, sea, air, and multi-modal networks, supporting global movements.
• Collaborate with Sales Operations, Warehousing, Planning, and Security to develop, optimise, and deliver effective transportation plans.
• Manage operational relationships with Logistics Service Providers and Managed Service Providers, ensuring service performance, capacity alignment, and support for NPI and high-risk activities.
• Own exception management and Track & Trace activities, driving rapid issue resolution and clear communication to collaborators.
• Proactively plan carrier capacity and volumes, monitoring execution and adapting quickly to changes in demand or operational risk.
• Use global logistics systems to monitor SLAs, ensure process compliance, and maintain visibility across the regional logistics network.

What We’re Looking For

• 5+ years of experience in Logistics, Transportation, 3PL management, or Fulfilment Operations.
• General knowledge of all forms of transportation, with a main focus on Sea, Road, and Air both inbound and outbound from APAC, EMEA, and the Americas.
• Experience working with transportation providers and 3PL/4PL logistics models on behalf of an EMEA-wide business.
• General knowledge of Logistics Operations best-practices within consumer-packaged good industry or video game industry is a plus.
• Working experience using an ERP system (SAP GUI, SAP Fiori, SAP Business Objects, SAP IBP).
• Working experience using and interacting with a TMS.
• BS/BA or equivalent combination of education and experience. Experience of Lean a plus.

Benefits

• Discretionary bonus opportunity.
• Hybrid Working (within Flexmodes).
• Private Medical Insurance.
• 25 days holiday per year.
• On Site Gym.
• Free soft drinks.
• Access to cycle garage and showers.

Equal Opportunity Statement

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.