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- Tasks: Drive global marketing operations and ensure seamless execution of initiatives.
- Company: Join PlayStation, a leader in entertainment and innovation.
- Benefits: Inclusive culture, competitive salary, and opportunities for growth.
- Why this job: Be part of a dynamic team shaping the future of gaming.
- Qualifications: 7+ years in marketing operations and strong communication skills required.
- Other info: Work in a diverse environment with a focus on collaboration.
The predicted salary is between 36000 - 60000 £ per year.
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity.
The Manager, Marketing Operations (Global Focus) will report to the Director of Strategic Planning within the Global Marketing and Sales (GMSBO) division at PlayStation. This role will be responsible for driving operational excellence across global marketing initiatives, ensuring efficient processes, resource alignment, and adherence to strategic priorities. This role will partner closely with cross-functional teams, including Strategic Planning, Commercial Finance, and Corporate Planning, to deliver consistent and effective execution of marketing operations globally.
This is a global role with broad scope, supporting multiple product lines, including PS5 hardware, PS Plus, 1st party and 3rd party software, and the PlayStation Store. The successful candidate is a highly driven professional who has demonstrated experience partnering across organizations and thrives in a complex global matrix structure.
Key Responsibilities- Refine and manage the end-to-end global marketing operations process, ensuring seamless integration with planning cycles (MRP, Annual Strategic Plan, Operating Plan, Quarterly Forecasts).
- Develop and document standard operating procedures to optimize global marketing workflows.
- Collaborate with stakeholders to identify areas of ambiguity in decision-making and provide solutions through RAPID-based role alignment and documentation.
- Develop templates and tools to collect, organize, and visually present product launch and campaign workflows and timelines, ensuring efficient tracking and communication of key milestones to stakeholders.
- Partner with the global marketing budget process, collaborating with Corporate Planning and Commercial Finance teams to communicate timelines as part of a holistic planning timeline, deliverables, and connection to strategic priorities.
- Provide input and recommend metrics to benchmark marketing allocations at the territory level.
- Commission analysis of global marketing performance metrics and key drivers to inform decision-making and prioritization.
- Support leadership by commissioning data-driven insights for quarterly forecasts and business reviews (e.g., PFBG MBR, Monthly Business Updates).
- Act as a key liaison between GMSBO and cross-functional teams, ensuring alignment on global marketing investments and strategies.
- Facilitate clear communication of strategic planning outputs and portfolio priorities to leadership and working teams.
- Bachelor’s degree in Marketing, Business, or a related field; MBA preferred.
- 7+ years of experience in marketing operations, strategic planning, or a related role, ideally in a global organization.
- Exceptional communication and stakeholder management skills.
- Proficiency in tools such as Excel, PowerPoint, and enterprise reporting platforms (e.g., Tableau, Power BI).
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Marketing Operations Manager employer: PlayStation
Contact Detail:
PlayStation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Operations Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already at PlayStation. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of past marketing operations work, bring them along to interviews. Visuals can make a huge impact and help you stand out from the crowd.
✨Tip Number 3
Prepare for the unexpected! Be ready for situational questions that test your problem-solving skills. Think about how you’d handle ambiguity in decision-making and be ready to share your thought process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the PlayStation family.
We think you need these skills to ace Marketing Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Marketing Operations Manager role. Highlight your experience in marketing operations and strategic planning, and don’t forget to showcase your skills in communication and stakeholder management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working at PlayStation and how your background aligns with the role. Be sure to mention any relevant experience with global marketing initiatives.
Showcase Your Skills: Don’t just list your skills; demonstrate them! If you’ve used tools like Excel or Tableau, mention specific projects where you’ve applied these skills to drive results. This will help us see how you can contribute to our team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at PlayStation
✨Know Your Marketing Operations Inside Out
Before the interview, dive deep into the specifics of marketing operations. Familiarise yourself with global marketing processes, resource alignment, and strategic planning cycles. Being able to discuss these topics confidently will show that you’re not just interested in the role but also understand its complexities.
✨Showcase Your Cross-Functional Collaboration Skills
This role requires working closely with various teams. Prepare examples from your past experiences where you successfully collaborated across departments. Highlight how you navigated challenges and ensured alignment on projects, as this will demonstrate your ability to thrive in a complex matrix structure.
✨Be Data-Driven
Since the role involves commissioning data-driven insights, come prepared with examples of how you've used metrics to inform decision-making in previous roles. Discuss specific tools you’ve used, like Excel or Tableau, and how they helped you track performance and optimise marketing strategies.
✨Prepare Questions That Show Your Curiosity
At the end of the interview, ask insightful questions about PlayStation’s marketing initiatives and future strategies. This not only shows your genuine interest in the company but also gives you a chance to engage in a meaningful conversation about their goals and how you can contribute.
