At a Glance
- Tasks: Support day-to-day operations and ensure a welcoming environment at the PlayStation London campus.
- Company: Join Sony Interactive Entertainment, a leader in gaming and innovation.
- Benefits: Gain valuable experience, work in a dynamic environment, and enjoy a collaborative culture.
- Other info: Opportunity for career growth and to learn new processes and technologies.
- Why this job: Be part of a team that creates exceptional workplace experiences and supports exciting events.
- Qualifications: Experience in facilities or hospitality, strong communication skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Facilities Assistant
We are looking for a Facilities Assistant to join our Facilities team on the Sony Interactive Entertainment (SIE) Play Station London campus.
The role involves supporting day‑to‑day operations across multiple buildings, ensuring a safe, efficient, and welcoming environment for staff and visitors.
This role is contracted via CBRE and will work on‑site Monday to Friday at the SIE (Play Station) London office.
- What you’ll be doing
- Facilities Operations
- Monitor and manage the facilities helpdesk and facilities mailbox.
- Resolve facilities tickets in a timely and professional manner.
- Carry out daily building inspections and health & safety checks.
- Ensure meeting rooms, collaboration spaces, kitchens, and communal areas are maintained to a high standard.
- Conduct new starter inductions and workplace orientation tours.
- Maintain accurate records of new starters and leavers.
- Manage stationery ordering, stock control, and general office supplies.
- Act as the first point of contact for workplace‑related queries.
- Raise purchase orders and assist with budget tracking.
- Ensure site signage is current, compliant, and appropriately displayed.
- Carry out DSE assessments and provide workplace ergonomic support.
- Health, Safety & Compliance
- Assist in maintaining compliance with health & safety legislation.
- Assist with organising fire marshal and first aid training programmes.
- Support health & safety audits and compliance reviews.
- Internal Events & Hospitality
- Support the planning and delivery of internal events, meetings, and workplace activities.
- Coordinate meeting room setups, furniture requirements, and hospitality arrangements.
- Liaise with catering and cleaning teams to ensure events are delivered successfully.
- Event Specialist Cover
- During periods of Event Specialist absence, the Facilities Assistant will:
- Manage internal room bookings and event requests.
- Coordinate apartment bookings and accommodation administration.
- Liaise with catering providers to arrange hospitality requirements.
- Coordinate cleaning schedules for apartments and event spaces.
- Support event planning, logistics, and on‑site event delivery.
- Act as a key point of contact for event stakeholders and visitors.
Essential
- Previous experience working within a facilities, workplace, hospitality, or corporate services environment.
- Excellent customer service and communication skills.
- Strong organisational skills with the ability to manage multiple priorities.
- Good IT skills, particularly Microsoft Outlook, Excel, Power Point, and Teams.
- Ability to work independently and use initiative.
- Flexible, adaptable, and solutions‑focused approach.
- Strong attention to detail.
- Ability to work under pressure and meet deadlines.
- Experience coordinating suppliers, contractors, or service providers.
Desirable
- IOSH qualification or willingness to obtain.
- Experience supporting workplace events.
- Knowledge of health & safety legislation and risk assessments.
- Experience using facilities helpdesk systems.
- Experience managing room booking systems or accommodation bookings.
- Personal Attributes
- Positive and proactive attitude.
- Strong team player.
- Professional and approachable manner.
- Pride in delivering exceptional workplace experiences.
- Willingness to learn and embrace new processes and technologies.
- Equal Opportunity Statement
Sony is an Equal Opportunity Employer.
All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
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