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For Companies At a Glance
- Tasks: Support PlayStation developers in using development tools and resolve technical issues.
- Company: Join the global leader in entertainment, PlayStation, known for innovation and inclusivity.
- Benefits: Competitive salary, diverse work culture, and opportunities for personal growth.
- Why this job: Be part of a passionate team solving real developer challenges in gaming.
- Qualifications: Degree in Computer Science or 2 years C/C++ experience; fluent in English and Japanese.
- Other info: Collaborative environment with opportunities to attend conferences and present products.
The predicted salary is between 36000 - 60000 £ per year.
Why PlayStation?
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.
The role
The primary role is to support English and Japanese speaking PlayStation developers in their use of PlayStation development tools.
To support them, you will need to gain a thorough knowledge of the products and an understanding of the C/C++ code they are developing with the products.
This is a technical role that involves investigating and resolving developer problems. Additionally, over time you will meet with PlayStation developers to investigate problems, demonstrate products, and give presentations about our products in both English and Japanese.
The ideal candidate will be able to communicate technical issues clearly, be patient with busy developers and, above all, enjoy solving problems. You will also need strong account management skills to ensure all issues under your supervision are handled promptly and to resolution.
You will work closely with the product development team’s highly skilled programmers. You will also be part of a team of support engineers working together across different time zones, where sharing knowledge and information is essential.
What you’ll be doing
- Discussing technical issues with English and Japanese speaking PlayStation developers.
- Proven ability to translate and localizesoftware engineering requirements, specifications, and documentation between Japanese and English.
- Experience working with engineering teams preferred
- Investigating problems to reproduce them or find workarounds.
- Record and manage bug reports and feature requests.
- Translate technical conversations and materials between English and Japanese.
- Attend conferences to meet with PlayStation developers, demonstrate products, and present materials.
- Contribute to the production of training videos.
- Present product information to developers.
- Personal project time.
What we are looking for
- Must have: Computer Science or Computing related degree or at least 2 years practical experience of C/C++ programming.
- Microsoft Windows experience.
- Strong communication skills; a good standard of spoken and written skills in English and Japanese.
- Strong presentation skills.
- Strong organizational skills.
- Strong interpersonal skills.
- Collaborates well in a team.
- Strong problem-solving & critical thinking skills.
Nice to have
- Experience with Linux and/or MacOS
- Experience with Rust and/or C# programming languages
- Experience with Open-source Clang/LLVM toolchain.
- Experience with console development SDKs.
- Experience with game engines such as Unity and Unreal Engine.
- A passion for problem-solving.
- Strong work ethic to provide high quality support and resolve issues.
- Previous experience of supporting software products, including bug reporting.
- An understanding of how to use assemblers, linkers, compilers, performance analyzers, and debuggers.
- Knowledge of the video games industry.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
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Developer Support Engineer (Business-level Japanese required) employer: PlayStation
Contact Detail:
PlayStation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Developer Support Engineer (Business-level Japanese required)
✨Tip Number 1
Get to know the PlayStation products inside out! Familiarise yourself with the tools and technologies they use. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills in both English and Japanese. Being able to clearly explain technical issues is key, so try role-playing scenarios or even presenting to friends to build your confidence.
✨Tip Number 3
Network like a pro! Attend gaming conferences or tech meetups where PlayStation developers might be. Making connections can open doors and give you insights into the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the PlayStation team!
We think you need these skills to ace Developer Support Engineer (Business-level Japanese required)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Developer Support Engineer role. Highlight your experience with C/C++ programming and any relevant projects that showcase your problem-solving skills. We want to see how you fit into our PlayStation family!
Show Off Your Language Skills: Since this role requires business-level Japanese, don’t forget to demonstrate your language proficiency in your application. Include examples of how you've used both English and Japanese in technical contexts. This will help us see your communication skills in action!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to explain your technical experience and how it relates to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at PlayStation
✨Know Your Tech Inside Out
Make sure you have a solid understanding of C/C++ programming and the PlayStation development tools. Brush up on your technical knowledge and be ready to discuss how you've used these skills in past projects. This will show that you're not just familiar with the tools, but that you can effectively support developers using them.
✨Master the Language Barrier
Since this role requires business-level Japanese, practice your technical vocabulary in both English and Japanese. Be prepared to translate technical issues clearly during the interview. You might even want to role-play some scenarios where you explain a problem or solution in both languages to demonstrate your fluency.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex problems in the past. Think about specific instances where you identified an issue, investigated it, and found a resolution. This will highlight your critical thinking and problem-solving abilities, which are crucial for this role.
✨Engage with the Team Spirit
Emphasise your ability to work collaboratively in a team, especially across different time zones. Share experiences where you’ve successfully collaborated with others, whether in person or remotely. This will demonstrate that you understand the importance of teamwork in a global environment like PlayStation.
