At a Glance
- Tasks: Oversee contingent workforce operations and ensure compliance across Europe.
- Company: Join a leading global company committed to diversity and inclusion.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and continuous improvement.
- Why this job: Be a key player in shaping workforce strategies and driving impactful projects.
- Qualifications: 5+ years in contingent workforce management or related fields required.
The predicted salary is between 50000 - 60000 £ per year.
The Contingent Workforce Specialist serves as the primary regional point of contact for contingent workforce program operations across Europe, partnering closely with business leaders, Human Resources, Procurement, Legal, and our Managed Service Provider (MSP). This role acts as an extension of the global contingent workforce team, providing day‑to‑day program oversight, driving compliance initiatives, supporting process improvements, and ensuring a consistent experience across studios and business functions. The ideal candidate brings deep contingent workforce expertise and a strong understanding of global workforce programs (EMEA/APJ focused), supplier management, compliance requirements, and workforce operations. This individual will play a key role in advancing strategic projects while serving as a trusted advisor to stakeholders across the region.
Responsibilities
- Program Oversight & Governance
- Serve as the primary EMEA regional contact for contingent workforce program activities across Europe.
- Partner with the MSP to oversee daily program operations and resolve escalated issues, questions, and process challenges.
- Provide guidance to hiring managers, HR partners, and business stakeholders regarding contingent workforce policies, procedures, and best practices.
- Ensure consistent application of contingent workforce program standards, processes, and governance requirements across the region.
- Support workforce planning discussions and advise stakeholders on contingent labor engagement strategies.
- MSP & Supplier Partnership
- Act as the primary escalation point for the MSP on program‑related questions, exceptions, and operational issues.
- Partner with MSP leadership to identify opportunities to improve service delivery, program adoption, and stakeholder experience.
- Monitor program performance and collaborate with suppliers and MSP partners to address operational gaps and drive continuous improvement.
- Participate in supplier and MSP business reviews as needed.
- Compliance & Risk Management
- Lead regional contingent workforce compliance initiatives in partnership with HR, Procurement, Legal, and the MSP.
- Support implementation of processes designed to mitigate worker classification, tenure, co‑employment, and labor compliance risks.
- Ensure contingent workforce engagements align with company policies, local regulations, and program requirements.
- Assist with audits, compliance reviews, and remediation efforts as needed.
- Process Improvement & Strategic Projects
- Lead and support key contingent workforce projects focused on process optimization, operational efficiency, compliance, and user experience.
- Evaluate existing regional practices and identify opportunities to standardize and improve contingent workforce processes across studios and business units.
- Partner with stakeholders to design, implement, and document process enhancements.
- Support change management efforts related to new policies, workflows, systems, and program initiatives.
- Stakeholder Engagement
- Build strong relationships with HR leaders, studio leadership, hiring managers, Procurement, Legal, and Finance teams across Europe.
- Collaborate with regional stakeholders to understand local business needs, challenges, and workforce requirements.
- Serve as a trusted advisor on contingent workforce program matters and help drive adoption of program best practices.
- Facilitate communication between regional stakeholders, the MSP, and the global contingent workforce team.
- Reporting & Analytics
- Analyze contingent workforce data and trends to identify risks, opportunities, and areas for improvement.
- Monitor key program metrics, including compliance, worker tenure, supplier performance, and program adoption.
- Prepare reports and recommendations for leadership and key stakeholders.
- Support workforce planning and decision‑making through data‑driven insights.
We are looking for
- 5+ years (or equivalent) experience in contingent workforce management, workforce solutions, staffing, MSP operations, procurement, HR operations, or a related field.
- Strong knowledge of contingent workforce programs, supplier management, and workforce lifecycle processes.
- Experience working within a global organization or supporting multinational contingent workforce programs.
- Demonstrated experience managing cross‑functional projects involving compliance, process improvement, or workforce operations.
- Strong understanding of contingent workforce compliance considerations, including worker classification, tenure management, and co‑employment risk.
- Experience partnering with senior stakeholders across HR, Procurement, Legal, and business functions.
Desirable skills
- Experience working for a Managed Service Provider (MSP) or supporting an enterprise contingent workforce program.
- Experience with vendor management systems such as SAP Fieldglass, Beeline, or similar platforms.
- Knowledge of European labor markets and contingent workforce regulations.
- Experience supporting workforce programs across multiple countries and regions.
Equal Opportunity Statement
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Contingent Workforce Specialist (12 Month Fixed-Term Contract) employer: PlayStation
At Sony Interactive Entertainment, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment that values diversity and inclusion. Located in the heart of Europe, this role as a Contingent Workforce Specialist not only allows you to engage with a global network but also empowers you to drive meaningful change within our contingent workforce programs.
StudySmarter Expert Advice🤫
We think this is how you could land Contingent Workforce Specialist (12 Month Fixed-Term Contract)
✨Get Your Foot in the Door with Temp Agencies
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✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at PlayStation and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace Contingent Workforce Specialist (12 Month Fixed-Term Contract)
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at PlayStation. So, don’t be shy about laying it all out there!
How to prepare for a job interview at PlayStation
✨Showcase Your Adaptability
Given that this is a temporary HR role at PlayStation, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that PlayStation uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at PlayStation.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at PlayStation.
