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- Tasks: Lead complex cloud-based programs and drive cross-functional alignment.
- Company: Join PlayStation, a global leader in entertainment and gaming.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Why this job: Make an impact on the PlayStation Partners Platform during a transformative period.
- Qualifications: 7+ years in Technical Program Management and strong communication skills.
- Other info: Dynamic environment with a focus on innovation and collaboration.
The predicted salary is between 60000 - 84000 ÂŁ per year.
Why PlayStation?
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.
Role overview:
We are seeking a Senior Technical Program Manager (9-month fixed-term contract) to join the Engineering Technical Operations group, supporting the PlayStation Partners Platform. The PlayStation Partners Platform powers applications used globally by content creators to develop, publish and manage content on the PlayStation platform - including games, apps, movies, music, and more. This is a critical ecosystem supporting PlayStation’s global business.
The ideal candidate has experience leading complex cloud-based programs across enterprise environments, with a strong focus on improving efficiency, agility, reliability, and operational excellence. If you thrive in ambiguity, enjoy aligning cross-functional stakeholders, and are passionate about driving meaningful outcomes at scale, we’d love to hear from you.
This is a senior individual contributor role, working closely with Directors, Engineering Managers, TPMs, and SRE/Operations teams to drive cloud platform initiatives, service reliability improvements, and developer experience enhancements. This role will play a key part in sustaining and advancing the Partner Platform during a critical period of transformation. You will operate at the intersection of engineering delivery, operational excellence, and developer enablement ensuring the platform remains resilient, scalable, and aligned with PlayStation’s global ambitions.
What You’ll Be Doing:
- Stakeholder Management & Communication
- Translate ambiguous business and technical requirements into structured, executable engineering plans.
- Drive cross-functional alignment across Engineering, Operations, Product, Security, and external stakeholders.
- Communicate program health, risks, milestones, and outcomes clearly to leadership.
- Partner with service owners to balance reliability, feature delivery, and cost optimization.
- Provide transparency through clear, metric-driven reporting.
- Lead structured delivery of complex programs (roadmaps, dependencies, risk mitigation, sequencing).
- Coordinate work across a globally distributed operations team to ensure predictable and safe delivery.
- Plan and execute cross-platform initiatives (e.g., major upgrades, reliability improvements, cost optimization, modernization efforts).
- Monitor program health and adjust plans based on shifting priorities.
- Ensure objectives are measurable and aligned with business outcomes.
- Facilitate delivery cadences (stand-ups, sprint planning, status reviews) and drive accountability.
- Capture and socialize lessons learned to improve planning and operational rigor.
- Strong understanding of SRE and platform operations practices: Infrastructure-as-Code (Terraform), CI/CD automation (Jenkins, GitHub Actions, ArgoCD), Compliance and lifecycle management (patching, upgrades), Cloud platforms (AWS preferred; GCP/Azure familiarity beneficial).
- Familiarity with enterprise-scale production systems and operational excellence frameworks.
- Understanding of observability, reliability engineering principles (SLA/SLO/SLI), and cost optimization practices.
What We’re Looking For:
- 7+ years of experience in Technical Program Management, Engineering Management, or a related technical role.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience).
- Proven experience working closely with Operations, SRE, or Platform Engineering teams.
- Strong ability to decompose ambiguity into structured, sequenced workstreams. Demonstrated success driving complex cross-team programs.
- Exceptional communication skills; comfortable influencing engineering and executive audiences.
- Experience operating in agile environments across distributed teams.
- Comfortable facilitating workshops, retrospectives, and decision forums.
- Proficiency with tools such as JIRA, Confluence, and related systems.
- Customer-centric mindset with an understanding of service reliability and experience.
- Interest in gaming, digital entertainment, or consumer technology is a plus.
Preferred Qualifications
- Experience leading enterprise-scale modernization or migration programs.
- Background in software engineering, architecture, or data engineering.
- Experience working across multiple regions and time zones.
- Industry certifications (PMP, Scrum, Agile, SAFe) are advantageous but not required.
- Experience with: Observability tools (Splunk, Datadog, CloudWatch, Domo, Tableau), CI/CD and artifact tooling (Terraform, GitHub, Artifactory, Jenkins), Reliability engineering principles (SLA/SLO/SLI).
Senior Technical Program Manager (9-Month Fixed Term Contract) employer: PlayStation Network
Contact Detail:
PlayStation Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Program Manager (9-Month Fixed Term Contract)
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your passion for gaming and technology during interviews. Share personal projects or experiences that highlight your skills and enthusiasm for the PlayStation ecosystem.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles there!
We think you need these skills to ace Senior Technical Program Manager (9-Month Fixed Term Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Technical Program Manager role. Highlight your experience with cloud-based programs and any relevant technical skills that align with the job description.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about this role at PlayStation. Share specific examples of how you've driven complex projects and improved operational excellence in your previous roles.
Showcase Your Communication Skills: Since this role involves stakeholder management, make sure to demonstrate your exceptional communication skills in your application. Use clear and concise language to convey your ideas and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at PlayStation!
How to prepare for a job interview at PlayStation Network
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around cloud platforms like AWS and CI/CD tools. Be ready to discuss your experience with Infrastructure-as-Code and how you've driven complex programmes in the past.
✨Communicate Clearly
Since this role involves a lot of stakeholder management, practice articulating your thoughts clearly. Prepare to explain how you've translated ambiguous requirements into structured plans and how you keep everyone aligned across teams.
✨Showcase Your Leadership Skills
Be prepared to share examples of how you've led cross-functional teams and facilitated delivery cadences. Highlight your ability to drive accountability and improve operational excellence in previous roles.
✨Embrace the PlayStation Culture
Familiarise yourself with PlayStation's values and their commitment to diversity and inclusion. Show your passion for gaming and technology, and be ready to discuss how you can contribute to their innovative environment.