At a Glance
- Tasks: Lead complex cloud-based programs and drive cross-functional alignment.
- Company: Join PlayStation, a global leader in entertainment and gaming.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make an impact on the PlayStation Partners Platform during a transformative period.
- Qualifications: 7+ years in Technical Program Management and strong communication skills.
- Other info: Dynamic work environment with a focus on innovation and collaboration.
The predicted salary is between 60000 - 84000 £ per year.
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity.
We are seeking a Senior Technical Program Manager (9-month fixed-term contract) to join the Engineering Technical Operations group, supporting the PlayStation Partners Platform. The PlayStation Partners Platform powers applications used globally by content creators to develop, publish and manage content on the PlayStation platform - including games, apps, movies, music, and more. This is a critical ecosystem supporting PlayStation's global business.
The ideal candidate has experience leading complex cloud-based programs across enterprise environments, with a strong focus on improving efficiency, agility, reliability, and operational excellence. If you thrive in ambiguity, enjoy aligning cross-functional stakeholders, and are passionate about driving meaningful outcomes at scale, we’d love to hear from you.
This is a senior individual contributor role, working closely with Directors, Engineering Managers, TPMs, and SRE/Operations teams to drive cloud platform initiatives, service reliability improvements, and developer experience enhancements. This role will play a key part in sustaining and advancing the Partner Platform during a critical period of transformation. You will operate at the intersection of engineering delivery, operational excellence, and developer enablement ensuring the platform remains resilient, scalable, and aligned with PlayStation's global ambitions.
What You’ll Be Doing:
- Stakeholder Management & Communication
- Translate ambiguous business and technical requirements into structured, executable engineering plans.
- Drive cross-functional alignment across Engineering, Operations, Product, Security, and external stakeholders.
- Communicate program health, risks, milestones, and outcomes clearly to leadership.
- Partner with service owners to balance reliability, feature delivery, and cost optimization.
- Provide transparency through clear, metric-driven reporting.
- Lead structured delivery of complex programs (roadmaps, dependencies, risk mitigation, sequencing).
- Coordinate work across a globally distributed operations team to ensure predictable and safe delivery.
- Plan and execute cross-platform initiatives (e.g., major upgrades, reliability improvements, cost optimization, modernization efforts).
- Monitor program health and adjust plans based on shifting priorities.
- Ensure objectives are measurable and aligned with business outcomes.
- Facilitate delivery cadences (stand-ups, sprint planning, status reviews) and drive accountability.
- Capture and socialize lessons learned to improve planning and operational rigor.
- Strong understanding of SRE and platform operations practices: Infrastructure-as-Code (Terraform), CI/CD automation (Jenkins, GitHub Actions, ArgoCD), Compliance and lifecycle management (patching, upgrades), Cloud platforms (AWS preferred; GCP/Azure familiarity beneficial).
- Familiarity with enterprise-scale production systems and operational excellence frameworks.
- Understanding of observability, reliability engineering principles (SLA/SLO/SLI), and cost optimization practices.
What We’re Looking For:
- 7+ years of experience in Technical Program Management, Engineering Management, or a related technical role.
- Bachelor's or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience).
- Proven experience working closely with Operations, SRE, or Platform Engineering teams.
- Strong ability to decompose ambiguity into structured, sequenced workstreams.
- Demonstrated success driving complex cross-team programs.
- Exceptional communication skills; comfortable influencing engineering and executive audiences.
- Experience operating in agile environments across distributed teams.
- Comfortable facilitating workshops, retrospectives, and decision forums.
- Proficiency with tools such as JIRA, Confluence, and related systems.
- Customer-centric mindset with an understanding of service reliability and experience.
- Interest in gaming, digital entertainment, or consumer technology is a plus.
Preferred Qualifications:
- Experience leading enterprise-scale modernization or migration programs.
- Background in software engineering, architecture, or data engineering.
- Experience working across multiple regions and time zones.
- Industry certifications (PMP, Scrum, Agile, SAFe) are advantageous but not required.
- Experience with: Observability tools (Splunk, Datadog, CloudWatch, Domo, Tableau), CI/CD and artifact tooling (Terraform, GitHub, Artifactory, Jenkins), Reliability engineering principles (SLA/SLO/SLI).
Senior Technical Program Manager (9-Month Fixed Term Contract) in London employer: PlayStation Network
Contact Detail:
PlayStation Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Program Manager (9-Month Fixed Term Contract) in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you won't find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Know their products inside out, especially if you're eyeing a role at PlayStation. Show them you're not just another candidate!
✨Tip Number 3
Practice your storytelling skills. Be ready to share your experiences in a way that highlights your problem-solving abilities and how you've driven results in past roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the team.
We think you need these skills to ace Senior Technical Program Manager (9-Month Fixed Term Contract) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Technical Program Manager role. Highlight your experience with cloud-based programs and any relevant technical skills that align with the job description.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about this role and how your background makes you a great fit. Don’t just repeat your CV; use this space to showcase your personality and enthusiasm for PlayStation.
Showcase Your Communication Skills: Since this role involves a lot of stakeholder management, make sure to demonstrate your exceptional communication skills in your application. Use clear and concise language to convey your ideas and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at PlayStation Network
✨Know Your Stuff
Make sure you have a solid understanding of the PlayStation Partners Platform and its role in the gaming ecosystem. Brush up on cloud-based programs, SRE practices, and the tools mentioned in the job description like Terraform and Jenkins. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Communication Skills
As a Senior Technical Program Manager, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully managed cross-functional teams and communicated complex ideas clearly. Think about times when you translated ambiguous requirements into actionable plans.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles, especially those involving ambiguity or complex projects. Highlight how you approached these problems, the solutions you implemented, and the outcomes. This will show them you're capable of driving meaningful results.
✨Prepare for Cultural Fit
PlayStation values diversity and inclusion, so be prepared to discuss how you can contribute to an inclusive environment. Think about your experiences working in diverse teams and how you foster collaboration. Showing that you align with their values can set you apart from other candidates.