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- Tasks: Support and manage IT infrastructure for PlayStation Studios, ensuring performance and security.
- Company: Join PlayStation, a global leader in entertainment under Sony Interactive Entertainment.
- Benefits: Enjoy hybrid working, private medical insurance, 25 days holiday, and on-site gym access.
- Why this job: Be part of an inclusive culture that values innovation, technology, and creativity.
- Qualifications: 4+ years in infrastructure operations; strong knowledge of Windows, Linux, and networking technologies.
- Other info: Opportunity for a discretionary bonus and a chance to work in a collaborative team.
The predicted salary is between 36000 - 60000 £ per year.
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity.
As an Infrastructure Analyst, you will play a key role in handling and supporting the IT infrastructure that underpins our PlayStation Studios Services (PSS) operations. You will ensure the availability, performance, and security of servers, storage, and networks across our data centers. This includes collaboration with internal teams and external partners to deliver reliable and scalable infrastructure services.
Key Responsibilities- Provision, configure, and maintain physical and virtual servers (Windows, Linux).
- Administer storage systems, including capacity planning and performance tuning.
- Apply system and security updates, patches, and configuration changes.
- Manage backup and disaster recovery solutions ensuring data resilience.
- Supervise infrastructure health, diagnose performance issues, and proactively respond to incidents.
- Support configuration and operation of networking infrastructure, including Juniper-based and wireless technologies.
- Provide application-level support for production tools (e.g., Perforce) and other studio-specific software.
- Collaborate with IT peers across regional and global teams to develop and implement standard methodologies and shared solutions.
- Participate in infrastructure-related projects, providing technical expertise and ensuring timely delivery.
- Maintain awareness of cloud platforms and solutions, understanding their impact on infrastructure operations.
- Ensure infrastructure services align with Studio IT standards (CIS/GIS).
- Participate in incident response, root cause analysis, and remediation activities.
- Support change management, release planning, and validation of new services.
- Contribute to security operations, including patching, threat monitoring, and remediation.
- Maintain documentation, asset records, and configuration details.
- Support business continuity plans and respond to infrastructure-related security incidents.
- Stay aligned with Studio IT information security policies and business continuity processes including the Studio IT calling tree.
- Collaborate with multi-functional teams to support business operations and infrastructure improvements.
- Assist in the development and enforcement of IT standards and policies.
- At least 4 years of experience in infrastructure operations in an enterprise or studio environment.
- Deep technical knowledge of server platforms (Windows, Linux).
- Proficient with Active Directory / LDAP and authentication systems.
- Deep understanding of networking technologies.
- Skilled in managing network storage and backup/recovery systems.
- Experience with virtualized environments (VMware, Hyper-V, or similar) and infrastructure automation (PowerShell/Ansible).
- Familiarity with monitoring (Zabbix) and diagnostic tools.
- Comfortable working within ITIL frameworks including incident, problem, and change management.
- Aware of cloud platforms (e.g., AWS, Azure, Google Cloud) and their integration with existing infrastructure.
- Strong analytical and problem-solving skills.
- Superb communication and interpersonal abilities.
- Experience supporting creative or production environments.
- Proficiency in scripting or automation tools (e.g., PowerShell, Bash, Ansible).
- ITIL certification or demonstrable service management experience.
- Demonstrable ability to work effectively in fast-paced, collaborative team settings.
- Experience in conducting vulnerability assessments and implementing remediation plans.
- Understanding compliance requirements relevant to the industry.
Discretionary bonus opportunity Hybrid Working (within Flexmodes) Private Medical Insurance 25 days holiday per year On Site Gym Free soft drinks Access to cycle garage and showers
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Infrastructure Analyst employer: PlayStation Network
Contact Detail:
PlayStation Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Analyst
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows and Linux server platforms, networking technologies, and virtualisation tools like VMware or Hyper-V. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Engage with PlayStation's online community and forums to understand their culture and values better. This can provide insights into what they look for in candidates and help you tailor your approach when discussing your fit for the team.
✨Tip Number 3
Network with current or former employees of PlayStation on platforms like LinkedIn. They can offer valuable advice on the interview process and what skills are most valued within the company, giving you an edge over other candidates.
✨Tip Number 4
Stay updated on the latest trends in IT infrastructure and cloud solutions. Being knowledgeable about emerging technologies can set you apart and show that you're proactive about your professional development, which is crucial for a role like Infrastructure Analyst.
We think you need these skills to ace Infrastructure Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in infrastructure operations, particularly with Windows and Linux servers. Emphasise any specific projects or roles that align with the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and innovation. Mention how your skills in managing network storage, backup systems, and virtualised environments make you a great fit for the Infrastructure Analyst role.
Highlight Relevant Skills: In your application, clearly outline your technical skills such as proficiency in Active Directory, networking technologies, and familiarity with cloud platforms. Use specific examples to demonstrate your expertise.
Showcase Team Collaboration: Since the role involves collaboration with internal teams and external partners, include examples of past experiences where you successfully worked in a team setting. This will show your ability to contribute to a collaborative environment.
How to prepare for a job interview at PlayStation Network
✨Know Your Technical Stuff
As an Infrastructure Analyst, you'll need to demonstrate a solid understanding of server platforms, networking technologies, and storage systems. Brush up on your knowledge of Windows, Linux, and virtualisation tools like VMware or Hyper-V, as well as backup and recovery solutions.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss past experiences where you've diagnosed performance issues or responded to incidents. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical abilities.
✨Familiarise Yourself with ITIL Frameworks
Since the role involves working within ITIL frameworks, it’s crucial to understand incident, problem, and change management processes. Be ready to explain how you've applied these principles in previous roles.
✨Emphasise Collaboration and Communication
This position requires collaboration with various teams. Prepare examples that showcase your interpersonal skills and ability to work effectively in a team setting, especially in fast-paced environments.
