At a Glance
- Tasks: Lead design initiatives and collaborate with cross-functional teams to create amazing user experiences.
- Company: Join Sony Interactive Entertainment, the powerhouse behind PlayStation and a leader in innovation.
- Benefits: Enjoy hybrid working, private medical insurance, 25 days holiday, and a vibrant workplace culture.
- Other info: Dynamic environment with opportunities for growth and a commitment to diversity and inclusion.
- Why this job: Be part of a creative team that shapes the future of gaming and entertainment.
- Qualifications: 6+ years in design program management with strong communication and collaboration skills.
The predicted salary is between 50000 - 65000 £ per year.
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
About the Role
Our UX Design Operations team is looking for a Senior Design Program Manager who’s excited to bring people, process and UX design together. In this role you’ll partner with designers, engineers, product managers, business stakeholders and cross-functional partners to bring design initiatives to life, from early planning through launch. As a Design Program Manager, you will play a key role in driving execution within the PlayStation Partners team. You’ll support planning, prioritization, and coordination of design work, helping teams stay aligned, while proactively managing timelines and risks. Your efforts will enable strong cross-team collaboration and ensure the delivery of high-quality user experiences. The PlayStation Partners team empowers game creators to publish their games to PlayStation devices and services. Through this platform, PlayStation helps creators publish games to the highest standards, create digital store content, access developer support, and track metrics on store sales and engagement.
What You’ll Do
- A Subject Matter Expertise in Design: You will strategically drive the process across key programs within PlayStation’s Partners team, while collaborating with designers, writers, engineers and researchers. You will integrate multiple workstreams while championing accessibility, integrating deeply with design systems, and ensuring design excellence through engineering handoffs and QE.
- A Trusted Partner: Teams you work with will see you as a trusted partner, advisor, and Design Operations point of contact. You will partner with design leadership and cross-functional teams to establish and maintain roadmaps by understanding business priorities and building strong relationships across the organization.
- Drive Collaboration: You will successfully collaborate with design leaders, designers, product managers, researchers, engineers, and other design program managers. You will be a multiplier who inspires and motivates others to do their best work.
- Champion Design Excellence: You will cultivate design thinking, plan & lead workshops and advocate for user-centered design. You will continuously refine operational processes, strengthen feedback and learning loops, and drive consistency across the design teams in your domain.
- Driver of Delivery: You will balance problem-solving with operational execution to strengthen the team and product. You will own strategic artifacts and drive initiatives to keep the team connected to the broader business context. Within your domain, you will anticipate bottlenecks, manage issues, drive prioritization and planning, support resource management, and track programs to help cross-disciplinary teams deliver design excellence.
About You
You excel at the intersection of design and execution. Passionate about crafting systems that improve how teams collaborate, with a strong ability to bring transparency to multiple moving pieces. You understand building processes, B2B strategies and are motivated to develop systems that help teams perform at their highest level! You are comfortable navigating ambiguity, running multiple workstreams, and adapting as priorities evolve, all while maintaining momentum. People trust you because you communicate clearly, follow through, and approach challenges with an open perspective. You understand Design and what Designers need to be successful. You are a strategic partner to driving the work, not just the process. You know that Design Operations is more than tools and tracking - it's about developing solutions that get to the root of the problem!
Qualifications
- 6+ years of design program management experience in technology, design, or creative environments, with proven experience in Enterprise / B2B software products.
- Strong communication, with the ability to articulate design and technical requirements clearly, and develop strategic comms to various partner groups.
- Track record of delivering large-scale design programs and projects, preferably working in partnership with product, engineering, and technical program managers.
- Experience working in continuous delivery environments where the pace is fast and priorities can shift quickly.
- Passion for user experience and design with an understanding of the product development process.
- Experience raising issues, anticipating and making trade-offs, balance the business need versus other constraints and improve business benefit while building exceptional user experiences.
- Experience working across multifaceted problem spaces, and ask the right questions to arrive at better solutions with broader business priorities in mind.
- Relationship and trust building – develop strong partnerships to guide, inform, or support efforts; demonstrate partnership, curiosity, humility and positivity and possess strong conflict resolution with a diverse range of partners.
- You model a growth mindset by actively seeking feedback, and delivering feedback to others in a clear, supportive, and constructive way that supports shared success.
Benefits:
- Hybrid working
- Discretionary bonus opportunity
- Private Medical Insurance
- Dental Scheme
- London Allowance (if applicable)
- 25 days holiday per year
- On Site Gym
- Subsidised Café
- Free soft drinks
- On site bar
- Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Senior Design Program Manager, UX Design in London employer: PlayStation Global
At Sony Interactive Entertainment, we pride ourselves on being not just the Best Place to Play, but also the Best Place to Work. Our vibrant work culture fosters creativity and collaboration, offering employees exceptional benefits such as hybrid working, a discretionary bonus, and access to on-site amenities like a gym and café. With a strong commitment to employee growth and inclusivity, we empower our team members to thrive in their careers while contributing to the legacy of innovation behind the PlayStation brand.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Design Program Manager, UX Design in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at PlayStation Global for a Senior Design Program Manager, UX Design, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like PlayStation Global before they go live!
We think you need these skills to ace Senior Design Program Manager, UX Design in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior Design Program Manager, UX Design at PlayStation Global, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work PlayStation Global does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to PlayStation Global. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at PlayStation Global.
How to prepare for a job interview at PlayStation Global
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with PlayStation Global, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. PlayStation Global might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at PlayStation Global!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what PlayStation Global is looking for.
