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- Tasks: Drive global logistics excellence and implement continuous improvement initiatives.
- Company: Join PlayStation, a global leader in entertainment and innovation.
- Benefits: Enjoy hybrid working, private medical insurance, and 25 days holiday.
- Other info: Inclusive environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in logistics while working with cutting-edge technology.
- Qualifications: Bachelor's degree in relevant field and 5+ years of logistics experience.
The predicted salary is between 36000 - 60000 £ per year.
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognised as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity.
The Operations Solutions Manager is responsible for driving global logistics excellence by deeply analysing process flows, identifying operational waste, and implementing lean-based continuous improvement initiatives that enhance efficiency, standardisation, and overall performance. It uses robust, data-driven insights to optimise transport and network operations, improve key metrics such as safety, quality, delivery, and cost, and ensure logistics activities consistently support both operational effectiveness and strategic business goals. The Operations Solutions Manager also leads the development and adoption of standardised processes and automation solutions across regions, serving as a global super user for logistics systems while training and supporting teams to embed procedures and ensure accurate, reliable data across all platforms.
Please note this is a 12 month fixed term contract (FTC).
Key Responsibilities:- Analyse global logistics processes to identify waste, inefficiencies, and opportunities for continuous improvement using lean methodologies.
- Define, standardise, and enforce global logistics process standards while developing a structured roadmap of ongoing improvement initiatives.
- Drive performance improvements across SQDC metrics, including product safety, service levels (OTS, OTD/OTIF), turnaround times, and cost reduction/avoidance.
- Conduct detailed analytics on transport and network operations to improve loading efficiency, optimise trade lanes, and reduce logistics spending.
- Lead automation and system enhancement efforts by acting as a global super user, designing solutions that reduce manual work, and ensuring accurate, reliable logistics data.
- Champion global alignment by developing standard documentation and procedures, and training operational teams on new processes, tools, and system usage.
- We are seeking a strategic problem solver with strong operational execution skills, a continuous improvement approach, and the business acumen to drive ROI-focused initiatives that deliver measurable value.
- Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, or a related field (Master's preferred).
- 5+ years of experience in logistics operations, supply chain optimisation, or process engineering.
- Proven experience applying lean or Six Sigma methodologies.
- Advanced analytical and problem-solving skills with strong attention to detail.
- Proficiency with logistics management systems (TMS, WMS, ERP) and data analysis tools (Excel, Power BI, SQL, etc.).
- Strong project management and stakeholder engagement skills.
- Excellent communication and cross-functional collaboration abilities.
- Discretionary bonus opportunity
- Hybrid Working (within Flexmodes)
- Private Medical Insurance
- Dental Scheme
- 25 days holiday per year
- On Site Gym
- Subsidised Café
- Free soft drinks
- On site bar
- Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Operations Solutions Manager in London employer: PlayStation Global
Contact Detail:
PlayStation Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Solutions Manager in London
✨Tip Number 1
Get to know the company inside out! Research PlayStation's values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions related to logistics and operations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the PlayStation family.
We think you need these skills to ace Operations Solutions Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Solutions Manager role. Highlight your experience in logistics, supply chain optimisation, and any lean methodologies you've applied. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don't forget to mention your problem-solving skills and any relevant projects you've led.
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to highlight your proficiency with tools like Excel, Power BI, or SQL. Share specific examples of how you've used data to drive improvements in past roles – we love numbers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at PlayStation!
How to prepare for a job interview at PlayStation Global
✨Know Your Lean Methodologies
Make sure you brush up on lean and Six Sigma methodologies before your interview. Be ready to discuss how you've applied these principles in past roles, especially in logistics or supply chain contexts. This will show that you understand the core of what the Operations Solutions Manager role is all about.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical prowess by discussing specific examples where you've used data analysis tools like Excel, Power BI, or SQL. Highlight how your insights led to measurable improvements in logistics processes or cost reductions. This will help you stand out as a candidate who can drive performance improvements.
✨Understand the Company Culture
Familiarise yourself with PlayStation's commitment to diversity and inclusion. Be ready to share how you can contribute to this culture and support operational teams in adopting new processes. Showing that you align with their values will make a positive impression.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of your interview. Inquire about their current challenges in logistics or how they measure success in the Operations Solutions Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.