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- Tasks: Provide technical support for mobile games and assist players with their queries.
- Company: Leading mobile game developer known for its engaging titles.
- Benefits: Remote work, health insurance, and paid vacation.
- Why this job: Combine your love for gaming with customer support in a fun environment.
- Qualifications: Fluency in English and Russian, plus experience in customer support.
- Other info: Night shifts available, perfect for students or night owls.
The predicted salary is between 30000 - 42000 £ per year.
A leading mobile game developer is seeking a Customer Support Representative in the United Kingdom. The role involves providing technical support for mobile games and requires fluency in both English and Russian. Ideal candidates will have experience in customer support and a passion for mobile gaming. This position offers remote work options and competitive benefits, including health insurance and paid vacation.
Bilingual Mobile Game Support Specialist (Night Shifts, Remote) in London employer: Playrix Entertainment
Contact Detail:
Playrix Entertainment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Mobile Game Support Specialist (Night Shifts, Remote) in London
✨Tip Number 1
Make sure to showcase your bilingual skills during interviews. We want to see how you can communicate effectively in both English and Russian, especially when dealing with technical issues in mobile games.
✨Tip Number 2
Brush up on your gaming knowledge! We love candidates who are passionate about mobile games. Share your favourite games and what you enjoy about them to connect with the interviewers.
✨Tip Number 3
Prepare for common customer support scenarios. We recommend practising responses to typical questions or issues players might face. This will show us that you're ready to jump in and help right away.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Bilingual Mobile Game Support Specialist (Night Shifts, Remote) in London
Some tips for your application 🫡
Show Your Passion for Gaming: When you write your application, let us know why you love mobile games! Share your favourite titles and what makes them special to you. This will help us see your enthusiasm and fit for the role.
Highlight Your Bilingual Skills: Since fluency in both English and Russian is key, make sure to showcase your language skills clearly. Mention any relevant experiences where you've used both languages, especially in customer support settings.
Tailor Your Experience: Take a moment to align your previous customer support experience with the requirements of this role. Use specific examples that demonstrate your problem-solving skills and ability to handle technical issues in gaming.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Playrix Entertainment
✨Brush Up on Your Gaming Knowledge
Make sure you’re familiar with the latest mobile games and trends. Being able to discuss your favourite games and what makes them great will show your passion for the industry, which is key for this role.
✨Show Off Your Bilingual Skills
Since fluency in both English and Russian is a must, be prepared to demonstrate your language skills during the interview. Practice answering common customer support questions in both languages to showcase your proficiency.
✨Prepare for Technical Questions
Expect to face some technical questions related to mobile gaming. Brush up on common issues players face and think about how you would troubleshoot them. This will help you stand out as someone who can provide effective support.
✨Highlight Your Customer Support Experience
Be ready to share specific examples from your past customer support roles. Discuss how you handled difficult situations or resolved customer complaints, as this will demonstrate your ability to manage challenges in a gaming context.