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- Tasks: Provide technical support for mobile games and assist players with their queries.
- Company: Leading mobile game developer known for its engaging titles.
- Benefits: Remote work, health insurance, and paid vacation.
- Why this job: Combine your love for gaming with customer support in a flexible role.
- Qualifications: Fluency in English and Russian, plus experience in customer support.
- Other info: Night shifts available, perfect for students or night owls.
The predicted salary is between 28800 - 43200 £ per year.
A leading mobile game developer is seeking a Customer Support Representative in the United Kingdom. The role involves providing technical support for mobile games and requires fluency in both English and Russian. Ideal candidates will have experience in customer support and a passion for mobile gaming. This position offers remote work options and competitive benefits, including health insurance and paid vacation.
Bilingual Mobile Game Support Specialist (Night Shifts, Remote) employer: Playrix Entertainment
Contact Detail:
Playrix Entertainment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Mobile Game Support Specialist (Night Shifts, Remote)
✨Tip Number 1
Make sure to showcase your bilingual skills in both English and Russian during interviews. We want to see how you can communicate effectively with players from different backgrounds, so practice explaining technical issues in both languages.
✨Tip Number 2
Familiarise yourself with the mobile games we support. Play them, understand their mechanics, and think about common issues players might face. This will help us see your passion for gaming and your ability to provide top-notch support.
✨Tip Number 3
Prepare for situational questions during your interview. We love to hear how you’ve handled tough customer interactions in the past. Think of examples where you turned a frustrated player into a happy one!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, you’ll find all the details about the role there!
We think you need these skills to ace Bilingual Mobile Game Support Specialist (Night Shifts, Remote)
Some tips for your application 🫡
Show Your Passion for Gaming: When you're writing your application, let us know how much you love mobile games! Share your favourite titles and what makes them special to you. This will help us see your enthusiasm and fit for the role.
Highlight Your Bilingual Skills: Since fluency in both English and Russian is key, make sure to showcase your language skills clearly. Mention any relevant experiences where you've used both languages, especially in customer support settings.
Tailor Your Experience: Take a moment to align your previous customer support experience with the requirements of this role. Use specific examples that demonstrate your problem-solving skills and ability to handle technical issues in gaming.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Playrix Entertainment
✨Brush Up on Your Gaming Knowledge
Make sure you’re familiar with the latest mobile games and trends. Being able to discuss your favourite games and what makes them great will show your passion for the industry, which is key for this role.
✨Show Off Your Bilingual Skills
Since fluency in both English and Russian is a must, practice switching between the two languages. Be prepared to answer questions in both languages during the interview to demonstrate your proficiency.
✨Prepare for Technical Questions
Expect to face some technical support scenarios during the interview. Brush up on common issues players might encounter and think through how you would resolve them. This will showcase your problem-solving skills.
✨Highlight Your Customer Support Experience
Be ready to share specific examples from your past customer support roles. Discuss how you handled difficult situations and turned unhappy customers into satisfied ones. This will illustrate your ability to provide excellent support.
