Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage data migration and ensure accurate mapping while collaborating with teams.
- Company: Join Playlist, a leader in connecting people with inspiring fitness and wellness experiences.
- Benefits: Enjoy a supportive work culture with opportunities for growth and development.
- Why this job: Make a real impact by helping clients achieve their wellness goals through technology.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Diverse and inclusive workplace that values unique perspectives.
The predicted salary is between 28800 - 48000 £ per year.
About the Company: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
The Role You’ll Play:
- Manages the migration of data to Playlist and ensures data mapping is correct.
- Collaborates with Engineering and Product teams to resolve data issues and configure the system correctly for the client.
- Tests data mapping in the Playlist platform and identifies bugs or issues; flags to resolve internally or to be addressed with customers.
- Provides training and implementation support consistent with department expectations, procedures, and KPIs.
- Works with customers to identify, correct, and advise on how to align business objectives within their specific Playlist products using the implementation framework and best practices.
- Builds trust and confidence with the customer using first-hand knowledge of products, services, and processes as outlined by Implementation leadership.
- Uses product and onboarding specific logic to solve problems with effective solutions; maintains responsive and professional internal/external communication.
- Partners with relevant teams and leadership on customer escalations and works towards a resolution.
- Maintains accurate customer account records in accordance with department tools and processes.
- All other duties as assigned.
The Experience You’ll Bring:
- Bachelor’s degree or High School diploma and equivalent experience required.
- Two (2)+ years customer service experience.
- Training or teaching experience preferred.
- Strong time management and organizational skills; ability to meet internal and external deadlines.
- Strong verbal and written communication skills, with the ability to communicate clearly and professionally to a wide audience.
- Ability to understand and solve customer questions through active listening.
- Ability to clearly write procedures in response to customer questions.
- Knowledge of current wellness industry practices or the ability to learn quickly in real-time.
- General knowledge of and ability to use and navigate web and mobile technologies.
- Knowledge of CRM tools, Microsoft tools, and internet-based software preferred.
Have we piqued your curiosity? Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Conversion Data Specialist employer: Playlist
Contact Detail:
Playlist Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conversion Data Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially how they align with your skills as a Conversion Data Specialist. This will help you stand out and show you're genuinely interested.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of customer interaction, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online resources to sharpen your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are excited about joining our mission at Playlist.
We think you need these skills to ace Conversion Data Specialist
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for the role and the company.
Tailor Your Application: Make sure to customise your application to fit the Conversion Data Specialist role. Highlight your relevant experience and skills that align with what we’re looking for, especially in customer service and data management.
Showcase Your Communication Skills: Since strong verbal and written communication is key for this role, make sure your application is clear and professional. Use concise language and check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Playlist
✨Know Your Data Inside Out
As a Conversion Data Specialist, you'll be dealing with data migration and mapping. Make sure you brush up on your knowledge of data management principles and the specific tools mentioned in the job description. Familiarise yourself with common data issues and how to resolve them, so you can confidently discuss your problem-solving strategies during the interview.
✨Show Off Your Communication Skills
Strong verbal and written communication skills are crucial for this role. Prepare examples of how you've effectively communicated complex information to clients or team members in the past. Practice articulating your thoughts clearly and professionally, as this will demonstrate your ability to build trust and confidence with customers.
✨Understand the Wellness Industry
Since Playlist operates within the wellness sector, having a grasp of current industry practices will set you apart. Research trends in fitness and wellness, and think about how they relate to data management. This knowledge will not only help you answer questions but also show your genuine interest in the company's mission.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think of situations where you've had to troubleshoot data issues or train others on new systems. Be ready to explain your thought process and the steps you took to achieve successful outcomes, as this will highlight your practical experience and readiness for the role.
