At a Glance
- Tasks: Be the friendly face of our studio, managing reception and supporting operations.
- Company: Join Playground Games, a leading Xbox Game Studio passionate about fun and accessible gaming.
- Benefits: Gain valuable experience in a creative environment with a supportive team.
- Other info: Flexible hours, dynamic work culture, and opportunities for personal growth.
- Why this job: Perfect for those who love games and want to be part of an exciting industry.
- Qualifications: Customer service experience and a professional attitude are essential.
The predicted salary is between 27800 - 29432 £ per year.
Playground Games is looking for a Part Time Receptionist – Summer Contract to join our Operations team on a 2-month contract basis.
About us:
As a first-party Xbox Game Studio, we are passionate about making genre-defining games that are accessible, beautiful, and, most of all, fun.
About the role:
As Administrator, you will be working closely with the wider Operations team, whilst being based front and centre on the reception desk. You will provide efficient reception, administrative and office support to the Studio. This role involves interacting with a variety of internal teams and disciplines, in addition to external visitors.
You will be responsible for keeping everything well stocked, providing efficient administration for all areas of the business, and supporting the co-ordination of events and studio goings on. This fast-paced role means you’ll be involved in a number of operational support activities at any one time.
This position will be employed through our trusted agency partner.
What you’ll do:
- Host a busy reception, including meeting and greeting visitors, arranging NDAs and visitor badges, answering phone calls and accepting deliveries.
- Provide administrative and operational support to the wider Admin and Operations team for the day to day running of the studios, including daily restocking of kitchens.
- Accurately log sickness, duvet day requests and medical appointments within an online holiday system.
- Be responsible for maintaining a safe and tidy studio, including frequent checks and walk rounds.
- Maintain the Games Library.
- Potential daily travel between studios to provide reception lunch cover.
- Performing other duties as required.
- Be an ambassador for Playground Games and everything we do.
What you’ll bring:
- Professional attitude and ability to work in a confidential manner.
- Flexibility to be involved in several operational support activities at a time, in a fast-paced environment.
- Experience in a customer facing role.
- Good working knowledge of MS Office including Outlook, Excel, Word.
- A genuine passion for supporting a workplace and its team.
What the working pattern looks like:
This role is fully on site, Monday to Friday, across our three Leamington Spa studios, with working hours of 9:00am to 1:00pm.
This is a fantastic opportunity to make a world-class game with an established, talented, and collaborative team at one of the industry’s most exciting first-party game studios.
Playground Games is proud to be an equal opportunity employer, we believe that diversity and inclusion fuels creativity. We are dedicated to creating a safe, comfortable and welcoming working environment. We strive to build an inclusive culture that encourages, supports and celebrates the diverse voices of our team members. It drives our innovation and connects us closer to our players. We are committed to equity, diversity, and inclusion across age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
At Playground Games we recognise the importance of self-development, career progression, well-being and retention of our colleagues. We celebrate difference and welcome everyone to join us and to be themselves at work.
If you require any reasonable accommodation to apply for this position, please contact us on recruitment@playground-games.com.
Part Time Receptionist - Summer Contract in Royal Leamington Spa employer: Playground Games Limited
Playground Games is an exceptional employer, offering a vibrant and inclusive work culture that fosters creativity and collaboration. As a part-time receptionist, you'll be at the heart of our operations in Leamington Spa, where you can enjoy flexible working hours while contributing to a world-class gaming environment. We prioritise employee growth and well-being, ensuring that every team member feels valued and supported in their career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Receptionist - Summer Contract in Royal Leamington Spa
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Playground Games Limited and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Playground Games Limited and let us see your personality shine through!
We think you need these skills to ace Part Time Receptionist - Summer Contract in Royal Leamington Spa
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Playground Games Limited.
Get Familiar with Our Brand:Before applying, take some time to learn about Playground Games Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Playground Games Limited
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Playground Games Limited.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Playground Games Limited will surely appreciate.
