At a Glance
- Tasks: Manage reception, provide admin support, and coordinate events in a fast-paced gaming studio.
- Company: Join Playground Games, a leading Xbox Game Studio passionate about fun and accessible games.
- Benefits: 12-month contract with opportunities for growth in a creative and inclusive environment.
- Other info: Diversity and inclusion are at our core; we celebrate every voice in our team.
- Why this job: Be part of an exciting team creating world-class games while supporting a vibrant workplace.
- Qualifications: Customer service experience and proficiency in MS Office are essential.
The predicted salary is between 30000 - 40000 £ per year.
Playground Games is looking for an Administrator to join our Operations team on a contract basis. About us:
As a first-party Xbox Game Studio, we are passionate about making genre-defining games that are accessible, beautiful, and, most of all, fun.
About the role
As Administrator, you will be working closely with the wider Operations team, whilst being based front and centre on the reception desk.
You will provide efficient reception, administrative and office support to the Studio.
This role involves interacting with a variety of internal teams and disciplines, in addition to external visitors.
You will be ordering resources for a busy studio and be responsible for keeping everything well stocked, providing efficient administration for all areas of the business, and supporting the co ordination of events and studio goings on.
This fast paced role means you'll be involved in a number of operational support activities at any one time.
Our ideal candidate has excellent customer service skills, is resourceful and flexible, and excited to be a champion for Playground Games and everything we produce.
This is a 12-month contract role based across our two state of the art facilities in Royal Leamington Spa.
This is a 12-month contract position and whilst this role involves working closely with our team, the position will be employed through our trusted agency partner.
What you'll do
- Host a busy reception, including meeting and greeting visitors, arranging NDAs and visitor badges, answering phone calls and accepting deliveries.
- Provide administrative and operational support to the wider Admin and Operations team for the day to day running of the studios.
- Accurately log sickness, duvet day requests and medical appointments within an online holiday system.
- Lead responsibility for ordering and replenishing the studios' food and drink offering, as well as ordering cleaning supplies and stationery.
- Assist with PG merchandise requests.
- Assist in the organisation and administration of PG events.
- Maintain the Games Library.
- Contribute content towards the internal PG newsletter each week.
- Provide administrative support to the Employee Resource Group's.
- Act as First Aider and Mental Health First Aider (training to be provided).
- Performing other duties as required.
- Be an ambassador for Playground Games and everything we do.
What you'll bring
- Professional attitude and ability to work in a confidential manner.
- Flexibility to be involved in several operational support activities at a time, in a fast paced environment.
- Experience in a customer-facing role.
- Good working knowledge of MS Office inc Outlook, Excel, Word.
- A genuine passion for supporting the workplace and its team.
This is a fantastic opportunity to make a world class game with an established, talented, and collaborative team at one of the industry's most exciting first party game studios.
Playground Games is proud to be an equal opportunity employer, we believe that diversity and inclusion fuels creativity.
We are dedicated to creating a safe, comfortable and welcoming working environment.
We strive to build an inclusive culture that encourages, supports and celebrates the diverse voices of our team members.
It drives our innovation and connects us closer to our players.
We are committed to equity, diversity, and inclusion across age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
At Playground Games we recognise the importance of self development, career progression, well being and retention of our colleagues.
We celebrate difference and welcome everyone to join us and to be themselves at work.
If you require any reasonable accommodation to apply for this position, please contact us on .
Office Administrator - Contract employer: Playground Games Limited
Playground Games is an exceptional employer, offering a vibrant and inclusive work culture that fosters creativity and collaboration. As a part-time receptionist, you'll be at the heart of our operations, supporting a talented team in a dynamic environment while enjoying opportunities for personal growth and development. Located in Leamington Spa, we pride ourselves on our commitment to diversity and well-being, ensuring every team member feels valued and empowered to contribute their unique voice.
StudySmarter Expert Advice🤫
We think this is how you could land Office Administrator - Contract
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Playground Games Limited.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Playground Games Limited. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Office Administrator - Contract
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Playground Games Limited.
How to prepare for a job interview at Playground Games Limited
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Playground Games Limited's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Playground Games Limited offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
