At a Glance
- Tasks: Manage sports bookings and deliver top-notch customer service in a dynamic environment.
- Company: Join Playfinder, a leader in sports booking technology.
- Benefits: Enjoy a hybrid work model, flexible hours, and a supportive team.
- Other info: Great opportunity for growth in the sports and leisure sector.
- Why this job: Be part of a vibrant team making sports accessible to everyone.
- Qualifications: Customer service experience and strong organisational skills are a must.
The predicted salary is between 30000 - 40000 £ per year.
Playfinder, powering Bookteq, is seeking a Sports Booking Administrator in Central London. This hybrid position involves delivering customer service, managing bookings, and supporting internal projects in a collaborative environment.
The successful candidate will be highly organised and tech-literate, with experience in customer service or operations, ideally in the sports and leisure sector. The role offers a flexible working model, with a minimum of three days in the office.
Sports Booking & Customer Care Specialist (Hybrid) employer: Playfinder, powering Bookteq
At Playfinder, we pride ourselves on fostering a dynamic and inclusive work culture that values collaboration and innovation. As a Sports Booking & Customer Care Specialist in Central London, you'll enjoy the benefits of a flexible hybrid working model, opportunities for professional growth within the sports and leisure sector, and the chance to be part of a passionate team dedicated to enhancing customer experiences. Join us to make a meaningful impact while enjoying the vibrant atmosphere of one of the world's most exciting cities.
Contact Details:
Playfinder, powering Bookteq Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sports Booking & Customer Care Specialist (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the sports and leisure sector, especially those who work at Playfinder or similar companies. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Show off your tech skills! Since this role is all about managing bookings and customer care, make sure you highlight any relevant software or tools you’ve used. We want to see how tech-savvy you are!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and operations. Think about scenarios where you’ve excelled in these areas, especially in a sports context. We love hearing real-life examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Playfinder.
We think you need these skills to ace Sports Booking & Customer Care Specialist (Hybrid)
Some tips for your application 🫡
Show Your Passion for Sports:When you're writing your application, let your love for sports shine through! Mention any relevant experience or hobbies that connect you to the sports and leisure sector. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of this industry.
Highlight Your Customer Service Skills:Make sure to emphasise your customer service experience in your application. Share specific examples of how you've gone above and beyond for customers in the past. We value candidates who can deliver exceptional service and create positive experiences for our users.
Be Organised and Clear:Since the role requires strong organisational skills, structure your application clearly. Use bullet points or headings to make it easy for us to read. A well-organised application reflects your ability to manage bookings and support projects effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows that you’re proactive and tech-savvy, which is exactly what we’re looking for!
How to prepare for a job interview at Playfinder, powering Bookteq
✨Know Your Sports Booking Basics
Make sure you brush up on the fundamentals of sports booking systems. Familiarise yourself with common platforms and processes, as well as any specific tools mentioned in the job description. This will show your potential employer that you're not just passionate about sports but also ready to hit the ground running.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This is crucial, as the role heavily involves delivering excellent customer care.
✨Demonstrate Your Organisational Skills
Since the role requires being highly organised, come prepared with examples of how you've managed multiple tasks or projects simultaneously. You could even bring a planner or digital tool you use to stay organised, which can help illustrate your point.
✨Be Ready for Teamwork Questions
As this position involves supporting internal projects in a collaborative environment, be prepared to discuss your experience working in teams. Think of specific instances where you contributed to a team goal or helped resolve a conflict, showcasing your ability to work well with others.
