At a Glance
- Tasks: Manage sports bookings and deliver top-notch customer service in a dynamic environment.
- Company: Join Playfinder, a leader in sports booking technology.
- Benefits: Enjoy a flexible hybrid work model and a supportive team culture.
- Other info: Great opportunity for growth in the sports and leisure sector.
- Why this job: Be part of a vibrant team making sports accessible to everyone.
- Qualifications: Customer service experience and strong organisational skills are a must.
The predicted salary is between 30000 - 40000 £ per year.
Playfinder, powering Bookteq, is seeking a Sports Booking Administrator in Central London. This hybrid position involves delivering customer service, managing bookings, and supporting internal projects in a collaborative environment.
The successful candidate will be highly organised and tech-literate, with experience in customer service or operations, ideally in the sports and leisure sector.
The role offers a flexible working model, with a minimum of three days in the office.
Sports Booking & Customer Care Specialist (Hybrid) in London employer: Playfinder, powering Bookteq
At Playfinder, we pride ourselves on fostering a dynamic and inclusive work culture that values collaboration and innovation. As a Sports Booking & Customer Care Specialist in Central London, you'll enjoy the benefits of a flexible hybrid working model, opportunities for professional growth within the sports and leisure sector, and the chance to be part of a passionate team dedicated to enhancing customer experiences. Join us to make a meaningful impact while enjoying a supportive environment that champions your development.
Contact Details:
Playfinder, powering Bookteq Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sports Booking & Customer Care Specialist (Hybrid) in London
✨Tip Number 1
Get to know the company! Research Playfinder and Bookteq, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with booking systems and any relevant software that might be used in the sports and leisure sector. Being able to demonstrate your comfort with technology can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the team at Playfinder.
We think you need these skills to ace Sports Booking & Customer Care Specialist (Hybrid) in London
Some tips for your application 🫡
Show Your Passion for Sports:When you're writing your application, let your love for sports shine through! Mention any relevant experience or hobbies that connect you to the sports and leisure sector. We want to see that you're not just a fit for the role, but that you're genuinely excited about it.
Highlight Your Customer Service Skills:Since this role is all about delivering top-notch customer service, make sure to showcase your experience in this area. Share specific examples of how you've gone above and beyond for customers in the past. We love to see real-life stories that demonstrate your skills!
Be Organised and Tech-Savvy:As a Sports Booking Administrator, being organised is key! In your application, mention any tools or software you're familiar with that can help manage bookings efficiently. We appreciate candidates who can navigate tech easily, so don't hold back on sharing your tech skills!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application lands right where it needs to be. Plus, it shows us that you're keen on joining our team at Playfinder!
How to prepare for a job interview at Playfinder, powering Bookteq
✨Know Your Sports Booking Basics
Make sure you brush up on the fundamentals of sports booking systems. Familiarise yourself with how bookings are managed and any relevant software that might be used. This will show your potential employer that you're not just tech-literate, but also genuinely interested in the sports and leisure sector.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to handle customer queries effectively, which is crucial for this role.
✨Emphasise Your Organisational Skills
Since the role requires being highly organised, come prepared with examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to stay organised, as this will highlight your suitability for managing bookings and supporting internal projects.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, the types of projects you might support, or how they measure success in customer care. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
