Games Industry Specialist in England

As a Gaming Industry Specialist for PlayerXP, you will be on the front lines of our growth. Your primary mission is to connect with Marketing professionals within the video game industry, understand their unique challenges, and demonstrate how our AI dashboards can transform their workflows. Beyond sales and business development, you will provide hands‑on support to the studios you secure, acting as their advocate and ensuring they maximize the value of PlayerXP.

Hertzian is a pioneering AI product company dedicated to supporting communities through multiple innovative products. Voted the Best Place to Work in Cornwall, our flagship gaming product, PlayerXP, is a community intelligence platform designed specifically for Marketing professionals, Producers, and Game Developers. We transform millions of player interactions into actionable insights.

Key Responsibilities

• Sales & Business Development: Go beyond the sale by providing dedicated, hands‑on support to the studios you onboard. Act as an extension of their team, ensuring they are fully trained and extracting the maximum actionable insight from the PlayerXP platform.
• Client Advocacy: Serve as the primary advocate for your clients within Hertzian. Gather vital feedback from studios and champion their needs directly to our product team, directly influencing the future development roadmap of PlayerXP.
• Industry Representation & Events: Actively represent PlayerXP within the gaming community. Attend key industry events, conferences, and meetups (all travel and expenses paid) to network, promote our services, and maintain a strong presence in the field.

2+ years in commercial or similar gaming roles. Well-connected within the games industry with a proven, active network. Strong desire to transition into or grow within sales and business development. Highly empathetic and a consultative active listener, able to truly understand studio pain points. Exceptional presentation skills and the ability to train and support teams on new software. Self-starter, comfortable managing your own pipeline and client relationships remotely.

Nice to haves

• Industry Network: A strong contact book of industry colleagues and connections.
• Public Speaking & Networking: Experience with public speaking, networking and communication.
• Reporting proficient: Experience reporting to senior management on progress, leads and conversations.

Measuring Success

• Consistently generating and qualifying new opportunities within gaming studios.
• Deal Closure: Successfully guiding prospects through the cycle to close ARR targets.
• Ensuring high retention and satisfaction for the studios you actively support.

A Note on Our Review Process: We recognise economically it is a difficult time for many, and as a result, we expect to receive a high volume of applications. We want to assure you that we do not use automated methods or AI to scan or review CVs. Every single application is reviewed manually by our team on its own merit. We do our very best to get back to everyone; however, if we are not able to respond to you directly, we sincerely apologise. It likely means that your application did not quite meet the criteria to reach the interview stage on this occasion. We thank you for your interest in joining the PlayerXP team.

How we behave as a team:

• We will respond to good work with positive feedback by recording the good as well as the bad, then feeding that back to the team.
• We will be open, honest, empathic and clear in our communication by placing a greater emphasis on development of soft skills within each individual's personal development plan.
• We will be better than we are by rewarding continuous high performance.
• We will make sure our decisions are defensible by understanding the evidence for & against a decision.
• We will view every success or failure as a collective by tying individual benefits to collective performance.
• We will ensure our work is accessible and transparent by reporting individual progress and issues.
• We will actively improve team cohesion and wellbeing by organising regular social and wellbeing activities.
• We will be adaptable in the face of complications by being comprehensive & composed in our response.
• Beyond everything, we always 'smash it' by consistently exceeding expectations and celebrating those victories as a team.

Notice to Recruiters & Agencies: We prefer to build relationships directly with our candidates. We do not accept unsolicited agency resumes and will not pay fees for unapproved submissions. Strictly no agencies, please.

Accessibility & offers: Every effort is made to ensure inclusivity and accessibility are considered throughout our application and interview process. If you require accommodations, please let us know. Please note that a formal written offer letter is required for the acceptance of any position. Nothing on this webpage, or in our hiring process descriptions, constitutes or gives an implied contract of employment. All rights reserved. Built with pride by Hertzian.