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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver unforgettable events and ensure smooth venue operations.
- Company: Players Party Rooms, a vibrant city-centre entertainment venue.
- Benefits: Competitive salary, annual pay increase, 28 paid holidays, and staff perks.
- Why this job: Join a fun, fast-paced environment where you can make every event memorable.
- Qualifications: Experience in hospitality management and strong leadership skills required.
- Other info: Great opportunities for career growth and a lively, people-focused atmosphere.
The predicted salary is between 25000 - 32000 £ per year.
About Us Players Party Rooms is a busy city-centre entertainment venue specialising in parties and private events. We host multiple time-critical bookings per day, delivering high-energy experiences in a fast-paced environment. Our success relies on strong organisation, calm leadership, and excellent customer care.
Job Overview We are seeking an experienced and confident Venue and Bar Supervisor to oversee day-to-day operations and lead the team during shifts. This is a hands-on role, ideal for someone who thrives under pressure, enjoys working with people, and takes pride in running smooth, well-organised events. You will be the senior point of contact on shift, ensuring staff are supported, parties run to schedule, standards are upheld, and customers leave with a positive experience.
Key Responsibilities
- Operations & Events
- Oversee daily venue operations, including opening and closing procedures.
- Lead the delivery of parties and events, ensuring timings, room setups, and transitions run smoothly.
- Manage multiple bookings in a fast-paced environment while maintaining control and attention to detail.
- Work closely with the General Manager to prepare for upcoming bookings, peak periods, and seasonal demand.
- Team Leadership
- Supervise, support, and motivate staff during shifts.
- Lead by example, maintaining professionalism, energy, and clear communication.
- Ensure new staff are inducted and trained effectively.
- Provide on-the-spot guidance and problem-solving when issues arise.
- Customer Experience
- Deliver consistently high standards of customer service.
- Act as the main point of contact for parents and group organisers during events.
- Handle customer queries or complaints calmly and professionally.
- Health, Safety & Standards
- Ensure compliance with health & safety and environmental health regulations.
- Maintain high standards of cleanliness, hygiene, and organisation across all areas.
- Promote a safe and secure environment for staff, guests, and children at all times.
- Cash, Stock & Admin
- Oversee cash handling, till reconciliation, and accurate sales recording.
- Manage stock levels, inventory checks, and ordering in line with company procedures.
- Use POS systems and basic computer software confidently.
- Sales & Upselling
- Support revenue growth by promoting party packages, upgrades, and merchandise where appropriate.
- Encourage staff to upsell as part of a positive customer experience.
What We're Looking For
- Previous experience in a supervisory or management role within hospitality, leisure, or events.
- Strong leadership skills with the ability to stay calm under pressure.
- Excellent communication skills and a confident, approachable manner.
- Highly organised, reliable, and able to manage multiple priorities at once.
- A practical, solution-focused mindset with a strong work ethic.
- Comfortable working weekends and peak event times.
What We Offer
- Competitive salary with a 4% salary increase opportunity each year.
- Lively, people-focused work environment.
- Opportunities for growth and increased responsibility.
- 28 paid holidays.
- Company pension.
- Staff benefits.
Venue and Bar Supervisor in Leicester employer: Players Party Rooms
Contact Detail:
Players Party Rooms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue and Bar Supervisor in Leicester
✨Tip Number 1
Get to know the venue! Before your interview, visit Players Party Rooms if you can. Familiarise yourself with the layout and vibe. This shows you're genuinely interested and helps you speak confidently about how you can contribute.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or handled a tough situation. Be ready to share these experiences during your chat, as they’ll highlight your calmness under pressure and ability to motivate others.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've dealt with customer complaints or queries in the past. This will demonstrate your commitment to delivering high standards of service, which is key for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your conversation to remind them of your enthusiasm and fit for the Venue and Bar Supervisor role. And remember, apply through our website for the best chance!
We think you need these skills to ace Venue and Bar Supervisor in Leicester
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous supervisory or management roles in hospitality or events. We want to see how you've led teams and managed busy environments, so share specific examples that showcase your skills!
Be Personable: Since this role is all about customer care, let your personality shine through in your application. We love confident and approachable candidates, so don’t be afraid to show us your friendly side!
Demonstrate Organisation: We’re looking for someone who can juggle multiple tasks without breaking a sweat. In your application, mention how you’ve successfully managed events or operations in a fast-paced setting. Show us you can keep everything running smoothly!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for the role!
How to prepare for a job interview at Players Party Rooms
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Players Party Rooms. Understand their operations, the types of events they host, and their customer service approach. This will help you demonstrate your enthusiasm and show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Venue and Bar Supervisor, strong leadership is key. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or maintained high standards under pressure. This will highlight your ability to motivate and support staff during busy shifts.
✨Demonstrate Your Customer Care Approach
Think of specific instances where you provided excellent customer service or handled complaints effectively. Be ready to discuss how you would ensure a positive experience for guests at Players Party Rooms, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect questions about how you would handle multiple bookings or unexpected issues during events. Practise your responses to these scenarios, focusing on your organisational skills and calmness under pressure. This will show that you can think on your feet and maintain control in a fast-paced environment.