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For Companies At a Glance
- Tasks: Support global customers via call, chat, and email while resolving issues.
- Company: Leading sports tech company in the UK with a passion for sports.
- Benefits: Health insurance and bi-annual salary reviews to reward your hard work.
- Why this job: Join a dynamic team and help sports fans worldwide with cutting-edge technology.
- Qualifications: Experience in sports tech and strong communication skills are essential.
- Other info: Perfect opportunity for sports enthusiasts looking to make an impact.
The predicted salary is between 30000 - 42000 £ per year.
A leading sports tech company in the United Kingdom is seeking a Customer Support Specialist to join their team. In this role, you will provide support to a global customer base via call, chat, and email, resolving issues and maintaining data quality.
The ideal candidate should have:
- Experience in sports technology
- Exceptional communication skills
- A strong understanding of soccer and other field sports
Benefits include health insurance and 6-monthly salary reviews.
Global Sports Tech Support Specialist in London employer: PlayerData
Contact Detail:
PlayerData Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Sports Tech Support Specialist in London
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers globally, make sure you can explain complex tech issues in simple terms. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Global Sports Tech Support Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sports technology and customer support. We want to see how your skills align with the role, so don’t be shy about showcasing your knowledge of soccer and other field sports!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about sports tech and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through!
Show Off Your Communication Skills: Since this role involves supporting a global customer base, it’s crucial to demonstrate your exceptional communication skills. Whether it’s in your CV or cover letter, make sure to highlight any relevant experiences where you’ve effectively resolved issues for customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at PlayerData
✨Know Your Sports Tech
Make sure you brush up on the latest trends and technologies in sports tech, especially those related to soccer and field sports. Being able to discuss specific tools or platforms will show your passion and expertise in the field.
✨Practice Your Communication Skills
Since this role involves supporting customers via call, chat, and email, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend to refine your responses and ensure you can communicate effectively under pressure.
✨Showcase Problem-Solving Abilities
Prepare examples of how you've resolved customer issues in the past, particularly in a tech environment. Highlight your analytical skills and how you approach troubleshooting, as this will demonstrate your capability to handle the challenges of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their customer support strategies or how they measure success in this position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
