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For Companies At a Glance
- Tasks: Support global customers via call, chat, and email while resolving issues.
- Company: Leading sports tech company in the UK with a passion for sports.
- Benefits: Health insurance and bi-annual salary reviews.
- Why this job: Join a dynamic team and help sports enthusiasts worldwide.
- Qualifications: Experience in sports tech and excellent communication skills.
- Other info: Great opportunity to grow in a vibrant sports industry.
The predicted salary is between 30000 - 42000 £ per year.
A leading sports tech company in the United Kingdom is seeking a Customer Support Specialist to join their team. In this role, you will provide support to a global customer base via call, chat, and email, resolving issues and maintaining data quality.
The ideal candidate should have:
- Experience in sports technology
- Exceptional communication skills
- A strong understanding of soccer and other field sports
Benefits include health insurance and 6-monthly salary reviews.
Global Sports Tech Support Specialist employer: PlayerData
Contact Detail:
PlayerData Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Sports Tech Support Specialist
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers globally, make sure you can explain technical issues clearly and concisely. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Global Sports Tech Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sports technology and customer support. We want to see how your skills align with the role, so don’t be shy about showcasing your knowledge of soccer and other field sports!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about sports tech and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through!
Show Off Your Communication Skills: Since this role involves supporting a global customer base, it’s crucial to demonstrate your exceptional communication skills. Whether it’s in your CV or cover letter, make sure to highlight any relevant experiences where you’ve effectively resolved issues or communicated complex information.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at PlayerData
✨Know Your Sports Tech
Make sure you brush up on your knowledge of sports technology, especially soccer and field sports. Familiarise yourself with common issues users face and how to resolve them. This will show the interviewers that you're not just passionate about sports but also understand the tech behind it.
✨Practice Your Communication Skills
Since this role involves supporting customers via call, chat, and email, practice articulating your thoughts clearly and concisely. You might want to do mock interviews or even record yourself explaining a technical issue to ensure you come across as confident and approachable.
✨Showcase Problem-Solving Abilities
Prepare examples of how you've successfully resolved customer issues in the past. Think of specific scenarios where you turned a frustrated customer into a satisfied one. This will demonstrate your ability to handle challenges effectively, which is crucial for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for customer support, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
