At a Glance
- Tasks: Advise clients, configure IFS software, and provide ongoing support for optimal performance.
- Company: Join Platned, a fast-growing global enterprise services company.
- Benefits: Competitive salary, collaborative environment, and opportunities for career growth.
- Other info: Dynamic team culture that values continuous learning and innovation.
- Why this job: Make a meaningful impact in the ERP services industry with innovative technology.
- Qualifications: Bachelor's degree in relevant field and experience with IFS FSM6 preferred.
The predicted salary is between 36000 - 60000 £ per year.
Company Overview
Platned is a rapidly expanding Enterprise Services company with a global presence, headquartered in the UK. We are business transformation experts who specialise in serving clients utilising the world‑class IFS product suite. We do this by providing comprehensive solutions and IT consultancy to help them maximise their investment and achieve their business objectives.
Role Overview
Are you an experienced IFS Technical Consultant with IFS FSM6 background who has a sound understanding of the IFS Technical expertise and looking for a new opportunity with a fast‑growing global business? We are in the lookout for a technical expert to join our team. This highly visible role will see you at the forefront of delivering premium IFS offerings directly with Platned customers.
Responsibilities
- Advise and guide the customer, listen and challenge in order to understand the customer’s needs, and advise the customer on their usage of IFS products.
- Configure IFS FSM6 Software to match specific client requirements for optimal performance.
- Be involved in different phases of the project life cycle that address the customers’ key requirements, including conducting customer training.
- Provide customers with ongoing support and maintenance services to ensure the continued success of the implemented ERP system.
- Respond and resolve issues related to the IFS product, including system errors, performance issues, and integration problems, to ensure uninterrupted operation for Platned’s customers by meeting committed SLA’s.
- Provide permanent solutions for recurring issues through RCAs.
- Identify opportunities for improvement that can add value to customers’ business operations.
- Continuously develop deep expertise in IFS ERP software functionality: staying abreast of new features and best practices.
Knowledge, skills, and abilities
- Bachelor’s degree in a relevant field such as Computer Science, Information Technology, or Engineering.
- Experience in IFS FSM6 and having worked in IFS ERP is an advantage.
- Strong knowledge PL/SQL.
- Proven experience in technical support or a related field.
- Exceptional analytical and problem‑solving skills.
- Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non‑technical stakeholders.
- Proactive and self‑motivated with a strong passion for technology and a desire to make a meaningful impact.
- Ability to work well both in a team and independently.
- Experience in global support and holding an IFS Technician certificate are desirable additional qualifications.
What We Offer
- An opportunity to join a leading ERP, Service Management, and IT Consulting Services company.
- A supportive and collaborative work environment that values innovation and continuous learning.
- Competitive compensation package and benefits.
- Opportunity for career growth as we expand our presence globally.
If you are willing to learn and are a great team player who would enjoy working in ERP services industry, we encourage you to apply. Please submit your resume through the Platned careers portal, Explore Exciting | Career Opportunities at Platned or email to careers@platned.com. Due to our great success and consequent rapid growth, we will be conducting interviews promptly and deciding within a short period.
IFS Associate / Technical Consultant – IFS Field Service Management employer: Platned Ltd
Platned is an exceptional employer that fosters a supportive and collaborative work environment, perfect for those looking to thrive in the ERP services industry. With a strong emphasis on innovation and continuous learning, employees are encouraged to develop their skills and advance their careers as the company expands globally. The competitive compensation package and commitment to employee growth make Platned an attractive choice for professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land IFS Associate / Technical Consultant – IFS Field Service Management
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews! Research Platned and understand their IFS offerings inside out. We want you to show up ready to discuss how your skills align with their needs, especially in IFS FSM6. Confidence is key!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. We suggest focusing on your problem-solving skills and technical expertise, as these will be crucial for the IFS Associate role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace IFS Associate / Technical Consultant – IFS Field Service Management
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IFS Associate role. Highlight your experience with IFS FSM6 and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. We love seeing enthusiasm and a personal touch.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We value analytical thinkers who can provide solutions, so let us know how you’ve made an impact!
Apply Through Our Website:We encourage you to apply through our careers portal. It’s the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining our team at Platned!
How to prepare for a job interview at Platned Ltd
✨Know Your IFS Inside Out
Make sure you brush up on your knowledge of IFS FSM6 and its functionalities. Be prepared to discuss specific features and how they can be tailored to meet client needs. This will show that you're not just familiar with the software, but that you can also provide valuable insights.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully resolved technical issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical skills and ability to think on your feet.
✨Communicate Clearly and Confidently
Practice explaining complex technical concepts in simple terms. You might be asked to explain something to a non-technical stakeholder, so being able to communicate effectively is key. Consider doing mock interviews with friends or colleagues to refine your delivery.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to customer support and project management. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewers.
