Senior Operations Manager in Manchester

Senior Operations Manager in Manchester

Manchester Full-Time 60000 - 80000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations across multiple quick-service restaurant locations and drive performance improvements.
  • Company: A rapidly growing quick-service restaurant brand with a focus on excellence.
  • Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
  • Other info: Support franchise partners and ensure brand consistency while driving scalable growth.
  • Why this job: Join a hands-on leadership role and make a real impact in the food industry.
  • Qualifications: Senior operational leadership experience in QSR or multi-site hospitality required.

The predicted salary is between 60000 - 80000 £ per year.

Are you an experienced multi-site operations leader ready for your next challenge? We are recruiting on behalf of a growing quick-service restaurant brand seeking a Senior QSR Operations Manager / Director to play a key role across both corporate and franchised locations. This is a hands-on senior leadership role focused on operational excellence, franchise performance, brand consistency and supporting continued network growth.

Key responsibilities include:

  • Overseeing operational performance across a multi-site corporate and franchise network
  • Driving commercial performance, standards, and operational consistency
  • Supporting and influencing franchise partners to improve results
  • Leading on compliance, food safety, and quality standards
  • Developing operational processes, procedures, training, and capability programmes
  • Supporting scalable growth through strong operational leadership and structure

We’re looking for someone who:

  • Has senior operational leadership experience within QSR, casual dining, or multi-site hospitality
  • Has experience across both company-owned and franchised environments
  • Is commercially minded, hands-on, and confident leading performance improvement
  • Has experience developing operational procedures, frameworks, or best-practice processes

Senior Operations Manager in Manchester employer: Platinum Wave

Join a dynamic and rapidly expanding quick-service restaurant brand that values operational excellence and franchise success. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development. With a focus on quality standards and compliance, we empower our leaders to drive performance and make a meaningful impact across our corporate and franchised locations.
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Contact Detail:

Platinum Wave Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Operations Manager in Manchester

✨Tip Number 1

Network like a pro! Reach out to industry contacts, attend events, and join relevant groups. You never know who might have the inside scoop on a Senior Operations Manager role that’s not even advertised yet.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios specific to QSR operations. We recommend role-playing with a friend or using mock interview tools to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your hands-on experience! When you get the chance to chat with potential employers, highlight your successes in driving operational performance and improving franchise results. Numbers speak volumes!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Senior Operations Manager in Manchester

Operational Excellence
Franchise Performance Management
Brand Consistency
Compliance Management
Food Safety Standards
Quality Standards
Process Development
Training Programme Development
Commercial Acumen
Performance Improvement
Multi-Site Management
Hands-On Leadership
Scalable Growth Support
Hospitality Industry Experience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Senior Operations Manager role. Highlight your multi-site leadership experience and any achievements in operational excellence to grab our attention!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share your passion for the quick-service restaurant industry and how your hands-on approach can drive performance improvement.

Showcase Your Achievements: When detailing your past roles, focus on quantifiable achievements. Did you improve operational efficiency or boost franchise performance? Numbers speak volumes, so let us see the impact you've made in previous positions!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!

How to prepare for a job interview at Platinum Wave

✨Know Your Operations Inside Out

Make sure you’re well-versed in the operational performance metrics relevant to quick-service restaurants. Brush up on your knowledge of food safety standards, compliance regulations, and how to drive commercial performance. This will show that you’re not just familiar with the role but are genuinely passionate about operational excellence.

✨Showcase Your Leadership Style

Prepare to discuss your leadership approach and how you've influenced franchise partners in the past. Think of specific examples where you’ve led teams to improve results or implemented training programmes. This will help demonstrate your hands-on experience and ability to inspire others.

✨Be Ready for Scenario Questions

Expect questions that put you in hypothetical situations related to multi-site management. For instance, how would you handle a drop in performance at one of the franchise locations? Practising your responses to these scenarios can help you articulate your problem-solving skills effectively.

✨Align with Their Brand Values

Research the brand’s mission and values thoroughly. Be prepared to discuss how your personal values align with theirs and how you can contribute to their growth. This shows that you’re not just looking for any job, but that you’re genuinely interested in being part of their team.

Senior Operations Manager in Manchester
Platinum Wave
Location: Manchester

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