At a Glance
- Tasks: Lead operations across multiple restaurant sites, ensuring excellence and brand consistency.
- Company: Dynamic quick-service restaurant brand with a focus on growth and innovation.
- Benefits: Competitive salary of £65,000 plus bonus, with travel opportunities across the UK.
- Other info: Exciting opportunity for career advancement in a thriving industry.
- Why this job: Join a fast-paced environment where your leadership can drive real change and growth.
- Qualifications: Senior operational leadership experience in QSR or multi-site hospitality required.
The predicted salary is between 65000 - 65000 £ per year.
Are you an experienced multi-site operations leader ready for your next challenge? We are recruiting on behalf of a growing quick-service restaurant brand seeking a Senior QSR Operations Manager / Director to play a key role across both corporate and franchised locations. This is a hands-on senior leadership role focused on operational excellence, franchise performance, brand consistency and supporting continued network growth.
Key responsibilities include:
- Overseeing operational performance across a multi-site corporate and franchise network
- Driving commercial performance, standards, and operational consistency
- Supporting and influencing franchise partners to improve results
- Leading on compliance, food safety, and quality standards
- Developing operational processes, procedures, training, and capability programmes
- Supporting scalable growth through strong operational leadership and structure
We’re looking for someone who:
- Has senior operational leadership experience within QSR, casual dining, or multi-site hospitality
- Has experience across both company-owned and franchised environments
- Is commercially minded, hands-on, and confident leading performance improvement
- Has experience developing operational procedures, frameworks, or best-practice processes to support business growth
- Thrives in fast-paced, growth-focused environments
Package: £65,000 + bonus package
Location: Manchester / North West HQ with travel across the UK network as required.
If this sounds like the right opportunity for you, we’d love to hear from you. Please apply with your CV via Totaljobs.
Senior Operations Manager in Manchester employer: Platinum Wave Ltd
Contact Detail:
Platinum Wave Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent news. Show them you’re not just another candidate; you’re genuinely interested in their mission and growth.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially in operational excellence and franchise performance. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Senior Operations Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Operations Manager role. Highlight your experience in multi-site operations and any specific achievements in QSR or casual dining that align with what we're looking for.
Showcase Leadership Skills: We want to see your leadership style! Use your application to showcase how you've influenced franchise partners and driven operational excellence in previous roles. Real examples will make you stand out.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on your key achievements and skills relevant to the role.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Platinum Wave Ltd
✨Know Your Operations Inside Out
Make sure you’re well-versed in the operational performance metrics relevant to quick-service restaurants. Brush up on key performance indicators (KPIs) and be ready to discuss how you've driven commercial performance and operational consistency in your previous roles.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach, especially in multi-site environments. Think of specific examples where you’ve influenced franchise partners or led teams to improve results. This will demonstrate your hands-on experience and ability to drive performance improvement.
✨Emphasise Compliance and Quality Standards
Since compliance, food safety, and quality are crucial in this role, be ready to discuss your experience in these areas. Share examples of how you’ve developed or implemented operational processes that ensure high standards across multiple locations.
✨Demonstrate Your Growth Mindset
This role is all about supporting scalable growth, so highlight your experience in developing frameworks or best-practice processes. Be prepared to discuss how you’ve thrived in fast-paced environments and contributed to business growth in your previous positions.