At a Glance
- Tasks: Lead a dynamic ticketing team and manage daily operations in the travel industry.
- Company: Join a forward-thinking travel company with a supportive culture.
- Benefits: Enjoy travel perks, career development, pension, and sick pay.
- Other info: Opportunities available in London, Birmingham, or Peterborough.
- Why this job: Make an impact in the travel sector while advancing your career.
- Qualifications: Must have UK ticketing management experience and strong communication skills.
The predicted salary is between 33075 - 40425 £ per year.
Still taking applications until end of September.
***To be considered for the role the applicant MUST have UK based experience in overseeing a ticketing or flights department with ticketing, reissues, fares & GDS experience within a UK based tour operator***
Email your CV to lakshmi@platinumtravelrecruitment. co. uk to apply.
Platinum Travel Recruitment are collaborating with a forward thinking and established travel company who are now seeking and experienced Flight Ticketing Manager to join the team.
The role is available in the London, Birmingham or Peterborough office.
The experienced Flight Ticketing Manager will be responsible for day to day management of our clients ticketing team, to include building relationships with GDS providers, and driving our clients aviation business forward.
The role will involve liaising with existing customers, reservations and airlines.
Career development, travel perks, pension, sick pay, supportive tea and many other benefits are on offer.
Flight Ticketing Manager duties
- The main aspect of the role will be to oversee the ticket department on a daily basis.
- Queue management – ensure all q's are kept up to date including: schedule changes, general, web, re-issues and q's are checked at the end of the day to ensure everything has been actioned for that day.
- Monitor schedule changes and ensure that agents/customers are advised of the changes. Make any alterations to bookings, update back-office systems to reflect the changes.
- Ensure tickets/re-issues are issued within the deadlines.
- Assist with GDS Relationship at operational level.
- Specialist Fare Management, to include cruise fares, NDC, I.
T fares, e-global, corporate fares and one way ensure that they are loaded into all GDS systems to include Amadeus & Galileo.
- Manage ADM & ACM process from start to finish.
- In conjunction with the training department conduct and help to co-ordinate airline training for reservations team.
Flight Ticketing Manager – Essential Requirements
- Ticketing management experience within travel is essential
- Good communication skill and attention to detail
- Strong customer focus with good organisational skills
- Excellent worldwide knowledge, airline and fares knowledge
- Strong computer and written skills
***To be considered for the role the applicant MUST have UK based experience in overseeing a ticketing or flights department with ticketing, reissues, fares & GDS experience within a UK based tour operator***
Email your CV to lakshmi@platinumtravelrecruitment. co. uk to apply.
Flight Ticketing Manager in London employer: Platinum Travel Recruitment
As a Flight Ticketing Manager at our esteemed company, you will thrive in a dynamic and supportive work environment that values your expertise in ticketing and flight operations. We offer competitive benefits, a strong focus on employee development, and opportunities for career advancement, all while being located in the heart of the UK travel industry. Join us to be part of a team that prioritises innovation and excellence in customer service.
Contact Details:
Platinum Travel Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Flight Ticketing Manager in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Platinum Travel Recruitment who are looking for fresh talent for roles like Flight Ticketing Manager.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Platinum Travel Recruitment and give you a leg up for your Flight Ticketing Manager application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Flight Ticketing Manager openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Flight Ticketing Manager in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Flight Ticketing Manager role at Platinum Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Flight Ticketing Manager position at Platinum Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Platinum Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Platinum Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Flight Ticketing Manager.
How to prepare for a job interview at Platinum Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Platinum Travel Recruitment.
