At a Glance
- Tasks: Lead a dynamic ticketing team and manage relationships with airlines and GDS providers.
- Company: Join a forward-thinking travel company in London, Birmingham, or Peterborough.
- Benefits: Enjoy travel perks, career development, pension, sick pay, and a supportive team.
- Other info: Be part of a vibrant team with excellent career progression in a fast-paced environment.
- Why this job: Make an impact in the travel industry while enjoying exciting perks and growth opportunities.
- Qualifications: Experience in ticketing management and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Platinum Travel Recruitment are collaborating with a forward thinking and established travel company who are now seeking an experienced Travel Ticketing Manager to join the team. The role is available in the London, Birmingham or Peterborough office.
The experienced Travel Ticketing Manager will be responsible for day to day management of our clients ticketing team, to include building relationships with GDS providers, and driving our clients aviation business forward. The role will involve liaising with existing customers, reservations and airlines.
Career development, travel perks, pension, sick pay, supportive team and many other benefits are on offer.
Travel Ticketing Manager duties:- The main aspect of the role will be to oversee the ticket department on a daily basis.
- Queue management ensure all queues are kept up to date including: schedule changes, general, web, re-issues and queues are checked at the end of the day to ensure everything has been actioned for that day.
- Monitor schedule changes and ensure that agents/customers are advised of the changes. Make any alterations to bookings, update back-office systems to reflect the changes.
- Ensure tickets/re-issues are issued within the deadlines.
- Assist with GDS Relationship at operational level.
- Specialist Fare Management, to include cruise fares, NDC, I.T fares, e-global, corporate fares and one way ensure that they are loaded into all GDS systems to include Amadeus & Galileo.
- Manage ADM & ACM process from start to finish.
- In conjunction with the training department conduct and help to co-ordinate airline training for reservations team.
- Ticketing management experience within travel is essential
- Good communication skill and attention to detail
- Strong customer focus with good organisational skills
- Excellent worldwide knowledge, airline and fares knowledge
- Strong computer and written skills
Travel Ticketing Manager. Job in London LilyLifestyle Jobs employer: Platinum Travel Recruitment Ltd
Join a dynamic and innovative travel company in London as a Travel Ticketing Manager, where you will be part of a supportive team that values career development and offers exciting travel perks. With a strong focus on employee growth, this role provides opportunities to enhance your skills while managing a dedicated ticketing team and building relationships with GDS providers. Enjoy a vibrant work culture that prioritises collaboration and offers comprehensive benefits including pension and sick pay.
Contact Details:
Platinum Travel Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Ticketing Manager. Job in London LilyLifestyle Jobs
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who work with GDS providers. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of ticketing systems and airline fares. We want you to impress with your expertise, so practice answering questions related to schedule changes and fare management.
✨Tip Number 3
Showcase your customer focus! During interviews, share examples of how you've gone above and beyond for clients. This will highlight your strong communication skills and attention to detail, which are key for a Travel Ticketing Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Travel Ticketing Manager. Job in London LilyLifestyle Jobs
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Travel Ticketing Manager role. Highlight your ticketing management experience and any relevant skills that match the job description. We want to see how you can bring your expertise to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your experience aligns with our needs. Don’t forget to mention your passion for travel and customer service!
Show Off Your Communication Skills:Since good communication is key in this role, make sure your written application reflects that. Keep your language clear and concise, and don’t hesitate to showcase your attention to detail. We love a well-organised application!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Know Your GDS Inside Out
Make sure you brush up on your knowledge of GDS systems like Amadeus and Galileo. Be ready to discuss how you've used these platforms in your previous roles, as well as any specific experiences with fare management or ticketing processes.
✨Showcase Your Communication Skills
Since the role involves liaising with customers and airlines, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients or resolved issues in the past, highlighting your strong customer focus.
✨Demonstrate Attention to Detail
The job requires meticulous queue management and ensuring all tickets are issued on time. Bring examples of how you've maintained accuracy in your work, perhaps through managing schedule changes or handling re-issues without errors.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like how you'd handle a last-minute schedule change. Think through your approach to problem-solving and be ready to explain your thought process, showcasing your organisational skills.
