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- Tasks: Manage travel bookings and operations using the Galileo GDS system.
- Company: Join a well-established travel company offering diverse holiday experiences.
- Benefits: Enjoy travel perks, hybrid working, private health insurance, and career progression.
- Why this job: Be part of a fun team with opportunities for growth and recognition.
- Qualifications: Experience in travel operations and proficiency in Galileo GDS are essential.
- Other info: Only candidates with UK tour operator experience will be considered.
The predicted salary is between 36000 - 60000 £ per year.
Travel Sales Support & Operations Executive We are currently seeking an experienced Galileo trained Operations Executive to join our clients Sales Support team on a full-time, hybrid basis in London. Our client is a well established travel company that offer a range of holiday types to clients. Career progression, fun working team and many perks are on offer. Travel Sales Support & Operations Executive Duties: * Book and ticket international and domestic air travel using Galileo GDS system * Confidently and effectively manage schedule changes, cancellations, re-issues and refunds within deadlines and whilst ensuring minimal costs and penalties to the business. * Demonstrate exceptional knowledge of fare rules, airline policies and company terms & conditions. * Book on-request ground elements via various platforms including hotels, cruise, rail, ferries, car hire, motorhome, excursions & transfers. * Stay updated on airline and supplier policy changes, industry regulations, and travel technology tools. Travel Sales Support & Operations Executive – Essential Requirements: * Previous experience from within travel operations, customer support within a tour operator is key. * Proficient Galileo GDS experience is essential. * Strong knowledge of international fare and airline rules along with the ability to communicate effectively with external contacts. * Additional knowledge of cruise, rail and ground products would be a strong advantage. Travel Sales Support & Operations Executive – Benefits: * Travel perks * Career progression * Hybrid working – 3 days a week in the office, 2 days from home * Private Health Insurance * Qualification Support * Life Assurance * Travel Loan * Cycle to Work * Recognition awards * Wellbeing * Bonus Please note only suitable candidates with UK based tour operator experience converse with Galileo, happy to work hybrid in London will be contacted for the Operations post
Travel Sales Support & Operations Executive employer: Platinum Travel Recruitment Ltd
Contact Detail:
Platinum Travel Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Sales Support & Operations Executive
✨Tip Number 1
Make sure to brush up on your Galileo GDS skills. Since this role specifically requires proficiency in this system, consider taking a refresher course or practising with any available resources to ensure you're confident and ready to demonstrate your expertise.
✨Tip Number 2
Familiarise yourself with the latest airline policies and fare rules. Being well-versed in these areas will not only help you stand out during discussions but also show that you are proactive and knowledgeable about the industry.
✨Tip Number 3
Network with professionals in the travel industry, especially those who have experience with tour operators. Engaging with others can provide valuable insights and potentially lead to referrals that could enhance your chances of landing the job.
✨Tip Number 4
Prepare for potential interview questions by thinking about scenarios where you've successfully managed schedule changes or cancellations. Having specific examples ready will demonstrate your problem-solving skills and ability to handle pressure effectively.
We think you need these skills to ace Travel Sales Support & Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Galileo GDS and any relevant travel operations roles. Use specific examples to demonstrate your skills in managing schedule changes, cancellations, and refunds.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your previous experience in travel operations and how it aligns with the duties of the Travel Sales Support & Operations Executive position.
Showcase Relevant Skills: Emphasise your knowledge of fare rules, airline policies, and customer support experience. Highlight any additional knowledge of cruise, rail, and ground products that could set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the travel industry.
How to prepare for a job interview at Platinum Travel Recruitment Ltd
✨Showcase Your Galileo Expertise
Make sure to highlight your proficiency with the Galileo GDS system during the interview. Be prepared to discuss specific scenarios where you've successfully booked and managed travel using this platform, as it’s a key requirement for the role.
✨Demonstrate Knowledge of Fare Rules
Since understanding fare rules and airline policies is crucial, brush up on these topics before your interview. You might be asked to explain how you would handle schedule changes or cancellations, so having examples ready will show your expertise.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest changes in airline and supplier policies, as well as travel technology tools. Showing that you are proactive about staying informed can set you apart from other candidates.
✨Prepare for Customer Interaction Scenarios
As the role involves customer support, think of examples where you've effectively communicated with clients or resolved issues. Being able to demonstrate your strong communication skills will be essential in proving you're the right fit for the team.
