Travel Administration Executive

We are collaborating with a fabulous travel company who are now seeking an experienced Travel Admin & Customer Service Specialist to join their team, hybrid working model based in Hertfordshire. This exciting role is ideal for a travel professional from a tour operator or travel agent with admin, operations or customer service experience, seeking career progression with a forward thinking travel company. Travel Admin & Customer Service Specialist Duties: * Serve as a point of contact for post-booking enquiries, ensuring timely and effective resolutions. * Accurately manage travel bookings, process modifications, and handle cancellations with minimal customer disruption. * Communicate and manage schedule changes, keeping customers informed and rebooking as needed. * Issue tickets and ensure all travel documents are correct, complete, and dispatched on time. * Assist in keeping operations smooth with various administrative and organisational tasks. * Support other operational tasks as needed to ensure seamless service delivery. Travel Admin & Customer Service Specialist – Essential Requirements: * Experience in a customer service, operations or admin within the travel industry is essential * Strong attention to detail and problem-solving skills. * Excellent communication skills—both written and verbal. * Familiarity with GDS systems (Amadeus, Sabre, or Galileo) is a bonus. Generous perks are on offer with this exciting Travel Admin & Customer Service Specialist opportunity. Locations ideal for this post includes Hatfield, Luton, Buntingford, Potters, Bar, Watford, Stansted Abbotts & Stevenage